Hi
I am using dynamic coupon based on woocommerce. I am facing issue that before sending it says coupon can not be used where as its added in woocommerce as well.
Any help in this regard?
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Hey
I totally get the frustration with dynamic coupons and WooCommerce. I've had similar issues in the past. Here's what I think might help:
- Double-Check Coupon Settings: Ensure the coupon is correctly set up in WooCommerce. Sometimes, minor settings like usage restrictions or expiration dates can cause issues. Make sure it aligns with what Klaviyo needs.
- Integration Issues: The problem might be with how Klaviyo is syncing with WooCommerce. If you haven’t already, try re-syncing the two platforms. Sometimes the connection can get a bit wonky and needs a reset.
- Using Plugins: There's a really useful plugin called the Klaviyo Toolkit. It generates a coupon when a shopper starts checkout and adds it to their Klaviyo profile. This can help streamline the process and reduce errors. It's not free, but it can save you a ton of headaches.
- CSV Uploads: Another method is to generate bulk coupons in WooCommerce and then upload them to Klaviyo. It’s a bit of a manual process but works well if automated syncing fails. Make sure the CSV files are correctly formatted to avoid any issues during upload.
- Community Insights: A lot of folks in the Klaviyo Community have shared similar problems. One suggested solution involves using webhooks and tools like Zapier to handle dynamic coupon generation and syncing. It’s a bit technical, but worth exploring if you’re comfortable with such setups.
I’ve also added some articles and sources to validate the tips above:
Hope this helps :)
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