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zrashdan
Community Manager
Community Manager
Sep 14, 2026 2:00 PM UTC
Sticky

Yes, We're Talking About BFCM Already

We know. It's September. But Black Friday Cyber Monday isn't a weekend, it's a season, and the brands that win it start now, not the week before Thanksgiving.

Here's why: your biggest BFCM lever isn't the discount you offer. It's how ready your data, flows, and audiences are before the traffic hits. Brands scrambling in mid-November are building segments under pressure and writing flow copy at midnight. Brands that started in September are testing, refining, and sleeping.

Over the next several weeks, we'll walk through this together: cleaning your list, building your BFCM segments, mapping your flows, and getting your deliverability in shape before the volume spikes. Consider it a shared BFCM prep checklist, built out loud, in this group.

This week, start with one question: What was your biggest BFCM headache last year? Maybe it was slow flows. It could have been low open rates during peak send days. Did discount strategy eat your margin? Name it here, and we'll build this series around solving it.

We've got two months. Let's use them.

    2 replies

    Contributor I
    Oct 27, 2026 10:16 PM UTC

    As an absolute beginner to BFCM, it would be great to get an overview of the ‘season’ and a sense of the playbook as related to the timeline of the Black Friday phenomenon :D Please share.

    zrashdan
    Community Manager
    zrashdanAuthor
    Community Manager
    Nov 4, 2026 5:50 PM UTC

    Hey there! Welcome to the Entrepreneur user group!! Thanks so much for reaching out and asking for some of the resources to be successful with BFCM. Klaviyo offers a wide variety of resources that would be helpful to prepare. I have outlined them below.

    First is our BFCM Hub, built into the Klaviyo platform. You will see specific action items that you can take and complete. Additionally, you’ll find supplemental videos and live trainings that you can register from our training team. Definitely a go-to resource

     

    Second, if you’re looking for more of a playbook we have this great resource on our website that provides additional resources and guidance for BFCM. This is a great compliment to our BFCM hub. 

     

    Lastly, from our Community team we our BFCM Strategy Exchange page. This is a great resource to connect with other Klaviyo customers and engage in other conversations.

     

    These three resources are great to get started! Let us know if you have any other questions on this. 

     

    Best,

     

    Ziad 

    Ziad Rashdan