Live Training

Thu, Feb 25, 3:00 PM - 4:00 PM (UTC)

Level Up with Klaviyo - SMS FAQs

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About this event

Are you getting started with SMS or hitting any roadblocks developing your SMS strategy? Look no further! Growth has identified the most commonly asked SMS questions. Our two hosts, Sibel Keles and@moises.toledano, will provide answers with app demos in a thoughtful live training.

Attendees (3)

Problem Solver I

sourabhramsingh

Problem Solver I

Klaviyo Alum

Featured topics

Shannon E.Community Manager

posted in Marketing

How do SMS messages fit into flows with emails and non-SMS subscribers?

You can use an SMS message anywhere in a flow that you would use an email action. You can have SMS and email messages both within the same flow. A use case for this would be, for example, if you wanted to send a text that says "check your email for a surprise" and then send an email that contains a surprise. Make sure to split out customers who have not opted into SMS. Recipients who are not specifically opted in to SMS will be skipped in from receiving the SMS message, with the skipped reason Missing SMS Consent.

ashley_mcdermottCustomer Ed.

published in Product Updates & Announcements

Feature Updates: Self-Serve Single Opt-In and SMS Flows in the Flow LibraryProduct Update

Hi Klaviyo Community, I’m Ashley from the Academy Team, and I’m excited to share two new feature updates! Both are big improvements to our existing functionality and will likely solve some pain-points that you may have previously faced. First off, any account can now enable single opt-in for a given list. Single opt-in allows customers to subscribe to a list without confirming their subscription via email or SMS. That said, double opt-in is still the default and highly recommended in order to maintain good deliverability. If you have a use-case that necessitates single opt-in, you can toggle on this setting by, first, navigating to the specific list. Then, click Settings and select single opt-in rather than double opt-in. For more information about the double opt-in process, why it is important, and how to enable single opt-in when necessary, head to our Guide to the Double Opt-In Process. Another key feature update is an expansion of our Flow Library to include pre-built SMS flows. If

Event details

Online event

Thu, Feb 25, 3:00 PM - 4:00 PM (UTC)

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