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Use Klaviyo's full power as a customer data platform by taking advantage of built-in integrations.

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Brian Turcotte
Brian Turcotte
solved this question

Partner Integration

Hi @orlandowatson! If you are asking if it’s possible for your users to have the same experience after you’ve integrated with Klaviyo, then...
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1240 Topics
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Contributor I
NHIContributor I
asked in Integrations and Reviews
Send updated order confirmation (transactional) after changes made to Shopify order

Hi all! When a customer wants to make a change to their Shopify order (change address, item, contact information etc.),  I cannot find a trigger event “updated order” or anything that would send an updated order confirmation because Klaviyo is only pulling the information once upon order placement. I would want a customer to receive proper documentation that reflects the actual order details after the order was modified. Does anyone have this issue, and how did you solve it to send a correct order confirmation after a change was made? TIA!

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retention
Partner - Platinum
1 year ago
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Contributor I
TriggerContributor I
asked in Integrations and Reviews
Can you use api_key in header instead of querystring?

When using the REST API you are supposed to authenticate with the api_key parameter in the querystring. A lot of logging systems automatically store querystrings in their access-logs so this is security-wise considered bad practice.It would be better to also he able to authenticate by putting the api_key in the header. I have tried and it does not look like it is used if i only move the property to the header. Has anyone gotten this to work?

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Contributor I
1 year ago
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Contributor II
valenContributor II
asked in Integrations and Reviews
Integration with siteground

Hello community, has anyone ever done a Klaviyo-Siteground integration? Has it worked for you?

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Irrra
Expert Problem Solver II
1 year ago
J
Contributor I
jopsContributor I
asked in Integrations and Reviews
What is the best way to insert/update a custom property in all profiles of an account using rest api?

Hi,I would like to insert/update a custom property in all profiles of an account using rest api?I have not found an API for massive insert/update. Is there something I am missing?Right now the only way to do it seems to me is to create a list with all profiles, cycle through it, extract the profile id and update each individual profile. I hope there is something more efficient. Thanks

7231
Irrra
Expert Problem Solver II
1 year ago
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Contributor I
LegacyOGContributor I
asked in Integrations and Reviews
I've enabled and integrated and enabled my Klaviyo with my Shopify account but the code dosent appear.

Hey there everyone! I've recently enabled my Klaviyo account and integrated it with Shopify but the code doesnt appear when I want put to it in my code theme. Thank you    

2502
Brett_Gatsby
Problem Solver IV
1 year ago
Grace Geraldo
Contributor II
Grace GeraldoContributor II
asked in Integrations and Reviews
Re-Authenticate Facebook Integration

Hello! I have a question about the Re-Authentication with Facebook Integration. Since our credentials have expired I know we must continue with the Re-Authentication by login in again into the Facebook account tied to the Facebook business account needed.My question is, will it be necessary to complete all the steps as if it was the first time making the integration? Selecting a Klaviyo List and then a Facebook Lead Ad … or will I be able to skip those steps since the integration was already enabled?  I hope you can help me, thanks!  

3681
Irrra
Expert Problem Solver II
1 year ago
R
Problem Solver II
rlscsiProblem Solver II
asked in Integrations and Reviews
CFML Assistance Requested

We are trying to integrate Klaviyo within a CFML (Lucee, ColdFusion) environment, but there is very little help in the documents for this language. Are there any other CFML developers using Klaviyo? Right now, I could just use a couple of examples, such as how to authenticate. The documents give you one line with no context surrounding it.  Is this in a POST?   Is this in a Javascript?    In any case, does anyone (CFML, JQuery, JavaScript) have a working example (with your credentials dummied up, of course) that you can share with me to get me started? Thank you!

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R
Problem Solver II
1 year ago
A
Problem Solver I
Aram BeckerProblem Solver I
asked in Integrations and Reviews
Can we remove empty Product Categories?

We have recently cleaned up our product categories and have removed many of them However, the old categories are still present, with no products attached to them. Are they removed automatically or can you trigger something?

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David To
Klaviyo Employee
1 year ago
TheCarpoolKing
Contributor III
TheCarpoolKingContributor III
asked in Integrations and Reviews
Migrating from Sendgrid to Klaviyo - bringing unsubscribes over

Hello!We’re a service based business that connects drivers with riders and we’re trying to improve our community engagement through Klaviyo. Right now we’re trying to migrate from our previous service provider, Sendgrid, to Klaviyo so all unsubscribes carry over. Can’t seem to figure this one out.

2164
Ashley I.
Partner - Platinum
1 year ago
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Problem Solver I
RedPhiveProblem Solver I
asked in Integrations and Reviews
Google Analytics 4 tracking issues

We have event tracking setup using GTM (Google tag manager) and the suggested code on klaviyo’s help page. (https://help.klaviyo.com/hc/en-us/articles/115005077027-How-to-Configure-Google-Analytics-Goal-Tracking-for-a-Signup-Form) Event tracking form views and submissions is working perfectly in Google Universal Analytics. Unfortunate this is not the case for the new Google Analytics 4. These events are not showing up in reports. This will be a problem when Universal Analytics stops processing data. Has anyone found a way to track klaviyo form events in G4?

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Contributor I
1 year ago
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Problem Solver I
hamzaaliProblem Solver I
asked in Integrations and Reviews
Klaviyo profile-subscription-bulk-create-jobs not working on server

Hi, I am trying to create profiles in the klaviyo and add them to the list. Once the profile is created, we use the following code to add the profile to the list: $this->client->post("https://a.klaviyo.com/api/profile-subscription-bulk-create-jobs", [    'json' => [        'data' => [            'type' => 'profile-subscription-bulk-create-job',            'attributes' => [                "list_id" => $this->list_id,                "subscriptions" => [                    [                        "email" => $email,                    ]                ]            ],        ]    ]]); The issue is that this code works perfectly on the local computer but it does not work on the server hosted on digital ocean. On the server, we can create the profile via the API but can’t use this endpoint. It returns an empty 202 response on both the personal computer and the server. So, it seem like either this endpoint is banned for my server or it is banned for server provid

14496
David To
Klaviyo Employee
1 year ago
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Contributor I
debnajmContributor I
asked in Integrations and Reviews
Zapier Active on Site

I am trying to add an “Active on Site” event using a webhook, zapier and Klaviyo. However the action in Klaviyo does not allow a time stamp value, in addition instead of adding it to the Active on Site metric, it creates a new metric as if I am creating a custom one.In addition the “Active on Site” count is not updated on the profile. However the Zapier action only allows you to select one of the following metrics: Active on Site Viewed Product 

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Brian Turcotte
1 year ago
S
Contributor II
SJKContributor II
asked in Integrations and Reviews
Creating a Shopify Flow for Payment Reminders

Hello! I am trying to set up a payment reminder flow using Shopify Flow. Essentially, it would send two emails before cancelling the order.  I’m just curious — with Klaviyo, I can only send a campaign. Since there wouldn’t be a list I want to send it to, but rather the order email, will including the {{order.email}} variable work? 

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Brian Turcotte
1 year ago
A
Partner - Silver
alexp29nextPartner - Silver
asked in Integrations and Reviews
Fulfilled Order Fulfillment Information Best Pracice

We are building an integration with Klaviyo the Integrate a platform without a pre-built Klaviyo integration guide. In the Fulfilled Order example, it mentions adding the Fulfillment Information to the data. You can also track additional details about the fulfillment itself (e.g., tracking number, shipping method) Is there a recommended object structure for the Fulfillment information that will be compatible with builtin templates or templates that Agencies use with other ecom systems (ie Shopify) to provide the tracking formation and link to the end customer?I’m thinking we will pass a new object for the Fulfillment information as follows:{ "Fulfillment":{ "carrier":"ups", "trackingCode":"123XYZ", "trackingURL":"https://trackinglink.com/" }} This would then allow the email templates to populate replacement variables to show tracking information and provide a tracking link.  

2472
A
Partner - Silver
1 year ago
A
Contributor I
AxelAndersenContributor I
asked in Integrations and Reviews
Which API method can return Account details

Hi I am looking for an API method which returns information about the current account.Sort of a ping method to ensure the key is valid, and what account it belongs to.Is that possible?

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A
Contributor I
1 year ago
K
Contributor I
Kurt CContributor I
asked in Integrations and Reviews
How do I change my shopify url in klaviyo?

Can someone please assist me in changing my shopify url in Klaviyo.  I have all the flows set up, but it’s looking at an incorrect shopify url.

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Taylor Tarpley
Community Manager
1 year ago
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Contributor I
Fanny54Contributor I
asked in Integrations and Reviews
Pourquoi mes informations d’identification ont-elles expiré dans Shopify?

Bonjour Je viens de tenter de synchroniser ma boutique avec mon compte klaviyo et j’ai un message d’erreur, je ne sais pas comment régler le soucis et j’ai mes pubs qui partent ce soir sur FB.. quelqu’un peut me dire comment arranger ça ?J’ai fait tous les essais indiqués dans la rubrique résolution de problème… je vais devoir utiliser autre chose à la place de klaviyo si je ne parviens pas à régler ça…  merci  

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Taylor Tarpley
Community Manager
1 year ago
M
Contributor I
meitalmtzContributor I
asked in Integrations and Reviews
Is there a way by REST api or otherwise to check the permissions a private apiKey?

We want to validate that an apiKey has all the permissions we need before we onboard them to an integration with Klaviyo.

2261
Brian Turcotte
1 year ago
Epoole
Contributor I
EpooleContributor I
asked in Integrations and Reviews
Why isn't there a Revenue Metric for WooCommerce?

In Klaviyo, there is a Revenue metric for Shopify that you can view on client profiles but there isn’t one for WooCommerce. Why is that? Will it be available in the future? 

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Epoole
Contributor I
1 year ago
E
Contributor I
emchampsContributor I
asked in Integrations and Reviews
Browse abandonment and Added to cart on Wix

Hi, I’m trying to set up Browse abandonment and Added to cart flow in Klaviyo and Klaviyo is integrated with Wix. As you guys know that we have to manually add the snippet into Wix for these two metrics to work. I’ve read the whole article on klaviyo, it provides us a pre-built snippet to paste it in Wix custom code but the problem is that we have to make changes in JSON values and here the problem occurs but I don’t understand what changes should I made to this snippet. If anyone has worked on these two metrics then please help me out. Thanks 

3061
Brian Turcotte
1 year ago
H
Contributor I
HalopetcrystalContributor I
asked in Integrations and Reviews
Involve.me quiz integration is not fully syncing with Klaviyo

Hi, Does anybody know how to make sure that all custom fields are syncing between involve.me and Klaviyo and not just the first answers from the submitted survey question which is going to be my trigger condition? Thanks for your help!

531
Brian Turcotte
1 year ago
W
Contributor I
wanderlustContributor I
asked in Integrations and Reviews
Sync One WooCommerce Store to Two Klaviyo accounts?

Hi Everyone,I am part of a company that is currently offering D2C product sales via WooCommerce in multiple countries — but primarily the US and Australia (AU). For a number of reasons, including the fact that AU is sending email from a different domain (.com.au, while the US is .com), the two teams need different Klaviyo accounts. I’ve set this up and we now have a US Klaviyo instance and a AU instance (with shared billing and multi-account access).That’s all working well. Now here’s the problem: all D2C sales globally are currently running through the WooCommerce store in AU (we will later set up a US store that’s a different instance, likely on Shopify, but that’s months away). So every order from the US is going through the AU Woo store and being shipped here. However, the AU Klaviyo account is connected via integration to the Woo store already, so I cannot also integrate the US Klaviyo account — apparently it’s 1:1, not 1:many.  We’re running various promos from the US, and of cou

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Brian Turcotte
1 year ago
L
Contributor III
lisaspencerContributor III
asked in Integrations and Reviews
Magento 2 data not seeing

We have a Magento 2 store that is synced with Klaviyo. Working perfectly with orders and synced up data. There is some data that is filled in at checkout (which we see in orders) and that information doesn’t seem to be showing in Klaviyo orders (or tags for later emails). Is there a way to choose what data is picked up in Klaviyo?

1842
L
Contributor III
1 year ago
L
Contributor III
lumotionContributor III
asked in Integrations and Reviews
Woocommerce Plugin deactivated

Hi,i was able to successfully install the woocommerce integration. The Klaviyo plugin is also activated.After a couple of days i checked the integration and the plugin was deactivated? Is there a reason for this? I don’t see any integration errors, and data is getting synced without any issues Thanks, Lukas  

2376
David To
Klaviyo Employee
1 year ago
A
Contributor I
Arwin_SContributor I
asked in Integrations and Reviews
Wordpress Multisite Integration

We would like to integrate one of our sites purely as form of lead capture. This site currently does not sell anything. This site is part of a Wordpress multisite. So when we install the Klaviyo plugin we must install it on the network and then activate it on the site dashboard side.After that we follow the instructions and just after we select a list and hit connect, we are refreshed with the follow error.Has anyone encountered this before or successfully integrated when using a wordpress multisite? Since the site is not transactional how can I just install Klaviyo so that way we can display forms and pop-ups?To clarify, our ecommerce sites are not part of the multisites and are their own separate sites. Each has been successfully integrated with Klaviyo on its own. 

3223
A
Contributor I
1 year ago
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