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Integrations and Reviews

Use Klaviyo's full power as a customer data platform by taking advantage of built-in integrations.

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Klaviyo Reviews are here!

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Brian Turcotte
Brian Turcotte
solved this question

Partner Integration

Hi @orlandowatson! If you are asking if it’s possible for your users to have the same experience after you’ve integrated with Klaviyo, then...
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1181 Topics
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Contributor III
ScottCodesContributor III
asked in Integrations and Reviews
WooCommerce: at checkout how to get "Company" field pushed into Klaviyo?

It looks like Klaviyo’s plugin for Wordpress may not push the “Company” field at checkout into Klaviyo.So we don’t have in Klaviyo the customer’s company name.Has anyone found a way to get the “Company” field into Klaviyo when an order is made?  (or a cart is abandoned)?Weird that this doesn’t work by default.I’m a software developer so I can copy, paste, modify code if anyone can share.

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TRIBE
Partner - Silver
1 year ago
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Contributor I
SK101Contributor I
asked in Integrations and Reviews
Is there any way to send klaviyo emails through another service?

I noticed Klaviyo doesn’t support google annotation so I am looking for a way to get around this. I can think of using Klaviyo webhook and listen to the webhook from aws and send aws simple email service to send custom email with google annotation code. Do you happen to know another approach please share with me.

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Contributor I
1 year ago
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Contributor II
skabrnesContributor II
asked in Integrations and Reviews
Why does Klaviyo Javascript take longer to load?

Hi,  before I installed Klaviyo, I wouldn’t say my site was perfect, but I would get a healthy B grade from pagespeed etc. Now I get an F, and the only reason for that is Klaviyo’s javascript taking 9 seconds to load. Even loading Asynchronously, which appears to be the stock answer, it is the longest loading part of the page load.Even the Image for the signup form pop up loads slowly, and I optimised that image to make it as small as possible.My server is in Singapore, do you have any CDNs in the area?Is it possible to install the javascript and image locally on my server so I don’t have the long load time? I’m using woocommerce BTW. Thanks Steve 

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Contributor I
1 year ago
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dethorpeNew Member
asked in Integrations and Reviews
Klaviyo JavaScript Speed Concerns

Hi,I’m finding the Klaviyo javascript files that are loaded on my woocommerce site are quite large and to slow to load, especially the signup forms code. This is effecting my page speed scores, especially on mobile. Is there any way to  reduce the size or improve speed.e.g: the worst two doing a speed test on 4G with iPhone 8https://static.klaviyo.com/onsite/js/vendors~signupForms.c5281a1cf01a6aa6b778.js is 62Kb and takes 980mSechttps://static.klaviyo.com/onsite/js/signupForms.f623ff6bb42172cd72c3.js is 35Kb and takes 540mS The images are also a big hit and get this warning, is there a way to set them to lazy load or serve webp format (i do that with all other images on the site)Consider lazy-loading offscreen and hidden images after all critical resources have finished loading to lower time to interactive  Resource Savings in bytes https://d3k81ch9hvuctc.cloudfront.net/company/XWgQBz/images/adf82c19-9267-44e8-987c-842a747773a6.jpeg 50,511 bytes https://d3k81ch9hvuctc.cloudfront.

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Contributor I
1 year ago
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Contributor I
littlesageContributor I
asked in Integrations and Reviews
open and click data for MailChimp campaigns not appearing in Klaviyo

I’ve recebntly migrated from mailchimp to klaviyo. I use shopify as my ecom platform if that is helpful information. I am not seeing historical data for mailchimp such as what emails they have received before when in mailchimp etc. I thought this would pull over? Did I do something wrong or mis a step?

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Contributor I
1 year ago
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Contributor I
Peyton - xpressed juiceContributor I
asked in Integrations and Reviews
Creating an email flow based on Delivery Date

Hello! I am the most novice, novice there is when it comes to Klavyio. I have set up all of my flows, however, I need to streamline the process so that I am not manually sending them to customers.  We run a cold-pressed juice business and cannot calculate the timeline of production like a fashion company might.  When a customer places an order we need to send emails based on their delivery date, not when the order itself was made. As every customer will have different delivery dates, and periods between order placed and expected delivery, I am really curious about how I can do this in Klavyio, and if this is at all possible. Example: Someone buys a juice cleanse on December 1st, Wednesday. They want it delivered December 6th, Monday. We have a journey setup so that people get an email upon purchasing, an email 2 days before cleansing to prepare themselves, an email the day of when we are delivering it and then an email every day throughout the cleanse and 2 days after.  (We also use Wo

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Mailbox Manny
Partner - Silver
1 year ago
chelsgrove
Partner - Gold
chelsgrovePartner - Gold
asked in Integrations and Reviews
Back in Stock Button on Atlantic Theme

Hi! Has anyone successfully installed the Back In Stock button on the Atlantic theme? Looking to do it on ours, but having some trouble seeing it. Thanks!

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Brian Turcotte
1 year ago
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Contributor I
RowenaTContributor I
asked in Integrations and Reviews
Emails not showing updated product prices

I have many emails in my flows - they have products from my shopify store at the bottom.  I have recently updated the prices on my products.  How do I get the emails to show the updated prices, without having to go into each one and re-add the product please?

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David To
Klaviyo Employee
1 year ago
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Contributor I
TTCEROContributor I
asked in Integrations and Reviews
Importing Wix data onto Klaviyo to integrate with Shopify

Hi guys, I currently have a Wix store with all of my customers on there, we do not currently use Klaviyo with Wix. We are switching over to Shopify and want to integrate our new Shopify store with Klaviyo. In order to get all of my Wix customer details onto Shopify and Klaviyo, I am wondering if there is a way to import Wix data onto my new Klaviyo account, that I can then integrate with Shopify, so that I have all of my Wix data on my new Shopify store with Klaviyo. I am unsure if the only solution to this would be to integrate with Wix first, and then switch over. If I were to integrate with Wix temporarily just to get the data, would this cause any issues?Thanks

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Dov
1 year ago
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Problem Solver I
brewcrewProblem Solver I
asked in Integrations and Reviews
Transactional Emails for Custom Website

Hi guys, Currently setting up emails for  our new custom website, and looking into sending shipping confirmation emails from Klaviyo. We’re currently using stripe for transactions, airtable for order management, and Royal Mail click and drop (UK) as our courier. How best do we integrate this to send automatic shipping  confirmation emails, containing tracking numbers? Very difficult coming from Shopify where this was all a breeze! Thanks a lot, Ben

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Dov
1 year ago
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Contributor I
AngeleneContributor I
asked in Integrations and Reviews
Integration double ups?

If I add my latest subscriber list and some people are already in Klaviyo, will Klaviyo only add the names not doubled up?

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Problem Solver III
1 year ago
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Contributor II
zied_driraContributor II
asked in Integrations and Reviews
Klaviyo newsletter list not syncing with Shopify list when using a popup form

Hello,I would like to have some help regarding my issue.I have a newsletter popup form created in Klaviyo and working well on my Shopify store.The issue is that the number of subscriber in Shopify is too low comparing to the number of subscriber in the Klaviyo list. I assume that there is a sync issue.For October for example:In Klaviyo, I have 932 new subscribers from my popup. But in Shopify, I have only 104 subscribers in total. (screenshot here below).My main concern is that I am sending the newsletter emails directly from Shopify so I need my list updated in Shopify.Thanks for your support. 

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Contributor I
1 year ago
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Problem Solver I
Anna OrishchenkoProblem Solver I
asked in Integrations and Reviews
Wrong profiles were pulled from Campaign Monitor

Hi all,we are currently switching from Campaign Monitor to Klaviyo. We share our account in Campaign Monitor with our parent organization, but we use different lists. Their subscribers are not ours, and vice versa.When integrationg Campaign Monitor with Klaviyo, I indicated specific lists IDs and chose to integrate only those lists. Yet, Klaviyo pulled over ALL PROFILES from campaign monitor. So, instead of 12,000 subscribers we have more than 44K subscribers!First of all, it affects our billing and sending bandwidth. Secondly, these are not our subscribers. How can I remove them without touching our subscribers? Help!

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alex.hong
1 year ago
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Contributor I
DRMaxContributor I
asked in Integrations and Reviews
Best practice: Klaviyo and Shopify Double Opt

Hi community,I’m just finalizing the sync between Shopify and Klaviyo and am wondering what the best practice for the double opt in (DOI) process is with those two systems.I set the sync up in a way that all my Shopify contacts get transferred to my main list. In this main list I have DOI set up, so everyone who enters this list will receive a confirmation email.In my understanding, I think it will be sufficient to just turn off Shopify’s own DOI to avoid that Shopify contact receive two confirmation emails from both systems. However, in this forum I now often read that Shopify subscribes all contacts to marketing info if DOI is turned off - which would of course be bad.In general, you either get into my shop’s database by buying a product or creating an account. In both cases, there is a checkbox to sig up for the newsletter, which is currently triggering the Shopify DOI email.If I turn off Shopify DOI, will only the contacts that have checked this box get into Klaviyo and receive the

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Contributor I
1 year ago
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Contributor I
Megztrento_Contributor I
asked in Integrations and Reviews
Integrate directly or through Zapier?

Hi all,We want to integrate Klayvio with our Wordpress site, so is it better to directly integrate using a WP plug-in, or through an app like Zapier?Just concerned about breaking the site. Any input appreciated. Thanks!

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Dov
1 year ago
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Contributor IV
Nick_rackattackContributor IV
asked in Integrations and Reviews
Custom Back in Stock trigger

We have an inhouse custom ecomm platform that we are trying to setup Back in Stock notifications for. A daily product feed is being pushed into klaviyo already with inventory quantities.  We have followed the steps in this guide: https://developers.klaviyo.com/en/docs/how_to_set_up_custom_back_in_stock to setup the API POST request on submission on the website. I can see that these requests are being added against customers accounts in klaviyo: The problem is that Klaviyo doesn't appear to be treating this like a ‘Back in Stock’ request as none of the specific ‘Back in Stock’ flow triggers or delays are appearing when I go to create the flow. There is also no option in the account settings to modify the settings for ‘Back in Stock’, as seen in this guide: https://help.klaviyo.com/hc/en-us/articles/115003872251-Building-a-Back-in-Stock-Flow#back-in-stock-flow-settings2 Is there something else required, in the integration, to tell Klaviyo that this is a back in stock update in the custom

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Dov
1 year ago
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Contributor I
cailingsohContributor I
asked in Integrations and Reviews
Magento 2 integration issue - store is connected but data is not syncing

Hi,I am experiencing issues with integration. My developer has followed the installation guide for Magento 2 but my data is still not syncing (in the metrics tab) even though it says that my store is ‘connected’ when I am at the homepage.What does ‘store connected’ really mean and could someone please point out what I should be looking at to ensure the integration is a successful one? Appreciate it, thank you!

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alex.hong
1 year ago
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Contributor I
bea123Contributor I
asked in Integrations and Reviews
How to sync profiles from Shopify to Klaviyo after successful purchase without opt-in

We want to disable the opt-in option during the Shopify checkout. How do we collect all successful purchases/customer information in a list in Klaviyo? I know that the profiles are synced to Klaviyo, even if they have “accepts marketing = false” (Shopify property) and that I can create a segment with the successful purchasers. However, I need them to be in a list. So, the option in the screenshot below, is not correct as we don’t have an opt-in during the checkout and no footer form. We only want to collect the DOI via Klaviyo forms on the website and no longer during the checkout/via Shopify.This tick box will be removed. There is no opt-in possibility during the checkout process. 

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alex.hong
1 year ago
Jakub
Partner - Silver
JakubPartner - Silver
asked in Integrations and Reviews
Social media targeted marketing

Hi Community,To be legal compliant opt-out from social media marketing required for my US based clients.How I can implement on shopify pre checked checkbox like:[X] I’d like to see personalized offers, for more information see Privacy Policy.And sync this with klaviyo as separate property? (unchecking this should not unsubscribe form email marketing)  

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alex.hong
1 year ago
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Contributor I
tiaContributor I
asked in Integrations and Reviews
How to change formatting on 'back in stock' trigger link

Hi guys, I’m trying to change the link formatting for the ‘Notify me when available’ link in shopify. The current code looks like this, and I just want to change the font and colour of the link and put a border around it. Does anyone know how to do this? Thanks :)  

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alex.hong
1 year ago
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Contributor I
sean_winterContributor I
asked in Integrations and Reviews
Klaviyo/Calendly Custom Intergration

I am currently trying to track booked meetings (as a conversion) on my calendly page through links sent in my Klaviyo flows.  Is there a way to do this and step-by-step guide so I can share it with my developer?  Thanks!

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alex.hong
1 year ago
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Contributor I
Mikkel-PoetypeContributor I
asked in Integrations and Reviews
What do response 2 mean?

I get a response 1 on my Identify events, but when I want to push one of the other types of events I get response 2. I can't find any documentation for what this 2 is supposed to mean.

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Brian Turcotte
1 year ago
K
Contributor I
karmabakerContributor I
asked in Integrations and Reviews
Woocommerce MultiSite

I have multisite that is using the same base domain name. I setup the first site with the Klaviyo with no issues. Do I have to have two accounts to connect my other site in the network to Klaviyo? https://karmabaker.com/ is the base and one site and https://karmabaker.com/pickup/ is the second site that I’m trying to integrate. 

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David To
Klaviyo Employee
1 year ago
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Contributor III
larindomContributor III
asked in Integrations and Reviews
Klaviyo-Facebook integration erratic

Hi,First of all, this isn’t about authentication - we are able to add, enable and find all our segments and ads. But - for multiple of our accounts, but especially one, Leads don’t come into our Klaviyo. Account 1:Leads just didn’t come in for weeks until we recently realized the issue. No notification was given. Account 2:Leads only came in for one ad for a while, but when we then redid the integration, suddenly no leads came in. It is extremely erratic and nothing in setup is wrong. It just doesn’t import and sometimes only for one ad. Besides: why doesn’t the integration sync historical data?

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alex.hong
1 year ago
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Problem Solver I
SDBradfoProblem Solver I
asked in Integrations and Reviews
Woocommerce - add order data to 'placed order'

Hi all For some reason Woocommerce and Klaviyo do not have the checkout ‘subtotal’ figure coming over.Is there a way I can add this? The subtotal is the total basket excluding delivery and tax.

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David To
Klaviyo Employee
1 year ago
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