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Integrations and Reviews

Use Klaviyo's full power as a customer data platform by taking advantage of built-in integrations.

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Klaviyo Reviews are here!

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Brian Turcotte
Brian Turcotte
solved this question

Partner Integration

Hi @orlandowatson! If you are asking if it’s possible for your users to have the same experience after you’ve integrated with Klaviyo, then...
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1240 Topics
I
Contributor I
ItspoppinContributor I
asked in Integrations and Reviews
authenticate with wix

Hello, I received a message that says klaviyo is no longer able to authenticate with wix. I’m not sure why this happened, I successfully integrated the two yesterday evening. May I have some assistance with this? 

661
Brian Turcotte
1 year ago
J
Contributor I
JoannaContributor I
asked in Integrations and Reviews
Failed functionality of clients' action

Hello,I don’t see status of Started checkout in Klaviyo at all. All other activies of customers are visible- subscribed, active on site, received e-mail/opened e-mail, view product. But in case leave cart w/o finalizing payment, there is no notice . How to fix it? What kind of script is needed to have full client behaviours actions visible?There is woocommerce platform, on the modified template builded. Thanks in advance for your support.

1014
J
Contributor I
1 year ago
E
Contributor I
epgContributor I
asked in Integrations and Reviews
Handling multilingual catalog items through the Catalog API

We have English and French profiles (their language preference is stored as a property) and would like to start utilizing dynamic product feeds and recommendations. What is the recommended way of setting up a Custom Catalog using the Catalogs API so we are able to send emails containing dynamic product blocks in the recipients preferred language?  Should we be utilizing “custom metatdata” to store translations, urls, etc?  Or should we be creating a Catalog Item in each language for each product?  If the latter, how should we be handling the uniqueness constraint on the Catalog Item “id”? 

3103
Omar
Partner - Platinum
1 year ago
L
Contributor III
lumotionContributor III
asked in Integrations and Reviews
Typeform formatting issue

Hi,im trying to embed a basic Typeform into my Layout. After copy and paste, the width is overflowing.Any idea why this might happen? Thanks, Lukas  <div class="mail-wrapper"><table class="wrapper" style="background: #FFFFFF; background-color: #ffffff; width: 100%;" role="presentation" border="0" cellspacing="0" cellpadding="0" align="center"><tbody><tr><td><!-- [if mso | IE]><table align="center" border="0" cellpadding="0" cellspacing="0" class="wrapper-outlook" style="width:640px;" width="640" ><tr><td style="line-height:0px;font-size:0px;mso-line-height-rule:exactly;"><![endif]--><div style="margin: 0px auto; max-width: 640px;"><table style="width: 100%;" role="presentation" border="0" cellspacing="0" cellpadding="0" align="center"><tbody><tr><td style="direction: ltr; font-size: 0px; padding: 0; text-align: center;"><!-- [if mso | IE]><table role="presentation" border="0" cellpadding=

1843
Omar
Partner - Platinum
1 year ago
F
Contributor I
Fly By DayContributor I
asked in Integrations and Reviews
Update custom properties using typeform

Hi, I want to use typeform to gather information about my users. The integration works fine of gathering leads and make custom-properties, but how can I make it so when I send a new typeform out the custom properties will update, and new will be created? Best

3545
Omar
Partner - Platinum
1 year ago
G
Contributor IV
Gb1996Contributor IV
asked in Integrations and Reviews
Triggering email on specific custom day

Hei guys I d like you to help me on this. I m using an external no code platform from which I m taking data as Customer Property into Klavyio. My company is working on the telemedicine and I ask patient to book doctor appointments.My problem starts here, cause I want to send them 2 emails: 1) Booking confirmation: email that confirm the fact that the patient booked the visit2) Visit notification: email that will remember the user the same visit day that he/she have a visit I m not clearly understand how to do the second email. I tried to check on “time delay” functionality but I cannot see the custom property. Please helppp :)  

821
Omar
Partner - Platinum
1 year ago
A
Problem Solver I
addisonProblem Solver I
asked in Integrations and Reviews
Zapier not providing email consent

Hi, I’m using Zapier with the Python script as detailed in this Klaviyo support article, How to send consent to Klaviyo via ZapierI am successfully getting SMS consent, but no email consent. Here are some screenshots to help: Data directly from my website shows email consent coming through correctly: Then it comes into Zapier like this But the Profile in klaviyo does not get email consent, only SMS. Here is a screenshot of the Python script in Zapier 

3053
chloe.strange
Community Manager
1 year ago
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Contributor I
Gus MContributor I
asked in Integrations and Reviews
Incomplete View Product data

Hi,Do you know why when Klaviyo is tracking a views product some of the product properties are showing as None? The integration is with Shopify.For example when looking on the activity feed if someone has views a product it will show as followsBrand: NoneCategories: “empty”ImageURL: no-imageName: NoneProductID: NoneThis of course is affecting my browse abandonment flow and sending my customers empty emails with no product images or name of the product.Many thanks for your helpGus  

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G
Contributor I
1 year ago
F
Contributor I
FischerenContributor I
asked in Integrations and Reviews
[Custom api] Get profile from Shopify customer id

I’m currently working on a custom api that lets you update custom properties on a klaviyo profile for use on my Shopify store.However, I have an issue. I cannot seem to fetch a Klaviyo profile based off of a Shopify customer id? How do i fetch the Klaviyo profile associated with a specific Shopify customer?Kind regards,

5302
Brian Turcotte
1 year ago
C
Contributor I
CdoyleContributor I
asked in Integrations and Reviews
How to adjust Klaviyo's add to cart event code to work with Shopify discount apps?

Hi all!I’ve been trying to work out what I need to do to get my discount figures into Klaviyo from my cart. The code I have implemented is the Snippet 1: For buttons without redirects, and while this does pull through other variables fine, it does not pull through any discount amounts. I assume this is because we are using an app called Stackable Discounts which seems to add any discounts via js after the cart loads.I’m not sure what solution here would allow us to get the discount value from Stackable through to Klaviyo. Any advice would be much appreciated. Here’s our site: https://kippi.com.au/Thanks!

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Brian Turcotte
1 year ago
D
Contributor I
davytktContributor I
asked in Integrations and Reviews
the "integration" option is not available in my klaviyo

simply the integration option is not available on the klaviyo website, I was trying to integrate my woocomerce and the option is not there, please help me

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Jakub
Partner - Silver
1 year ago
T
Contributor I
TallmaleContributor I
asked in Integrations and Reviews
Can you use Klaviyo and track Abandoned Carts and Checkouts if you have a Single Page Checkout?

Hi everyone,Can you use Klaviyo and track abandoned carts and abandoned checkouts if you have a single page checkout on your website? And whats the simplest way to do this?I want to be able to send emails and SMS messages to users who have visited the website and have placed a product in the cart or filled out the checkout page but who have not purchased the product.  Many thanks.

3281
Brian Turcotte
1 year ago
ocastx
Contributor I
ocastxContributor I
asked in Integrations and Reviews
Filter profiles by email using contains

We are currently trying to build our custom Klaviyo integration and are somehow stuck when presenting a user a search field to search for a specific Klaviyo profile. The API states that we should use Filtering on the `/profiles` endpoint to filter for a specific profile. However, when trying to filter by email one must only use the `equals` or `any` filter. This is somewhat impractical, as users do not often search by a full email address but rather by keywords they can remember.  Is there anything we’re missing here which would allow us to do a wildcard search on the profile filter fields?   

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Brian Turcotte
1 year ago
M
Contributor I
Matt_at_Bearfoot_ShoesContributor I
asked in Integrations and Reviews
Shopify Integrations with a third party backorder app

We currently have the option on our site to pre order/backorder a product that is out of stock. However we can't find a Shopify app that allows said button AS WELL AS klavios “Notify me when back in stock” button. We absolutely NEED to have the option for people to pre/backorder products so we have chosen that over klavios button.Is there any chance somebody knows a third party app that work with/through klavio? or are we out of luck?

1443
Brian Turcotte
1 year ago
G
Contributor I
graphicluxContributor I
asked in Integrations and Reviews
Klaviyo to Zapier Email/SMS

We are trying to use Zapier to send specific information a user submits that gets added to a specific list in Klaviyo.  In Zapier if we use Klaviyo it only allows for Event triggers and not anything about the specific lists we have.  Is there a way to get users who get added to a specific Klaviyo list get “zapped” and have that data be sent?

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G
Contributor I
1 year ago
stephen.trumble
Community Manager
stephen.trumbleCommunity Manager
published in Integrations and Reviews
AMA: Magento2, Updated with video response!Interview

:Updated 11/1/2022:Hey Klaviyo Community! You asked and we answered. Here are the questions and answers that you wanted for Magento2. Watch the video below. You can find the specific questions and where to find the answer in the video below also. I have also included linked resources discussed in the video for each question.   My experience with ecom platforms is limited to BigCommerce and Shopify, and I’ve found that there can sometimes be issues with features from Klaviyo not always being available outside of Shopify - ie persistent cart rebuilding doesn’t work on BC & Klaviyo. For those of you who are experienced with Magento, are there any “gotchas” when it comes to Klaviyo I should be aware of? 0:25 I have a question regarding the Abandoned Cart Flow we implemented on this account. We want to optimize the flow since the results so far have been lacking. Are there any additional adjustments needed in the Magento 2 shopping cart, especially around the Persistent Cart option, w

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David To
Klaviyo Employee
1 year ago
D
Contributor II
drewyogaContributor II
asked in Integrations and Reviews
Form Embed in Wordpress (no Woocommerce)

Hello, I have done a lot of digging in the forums and still haven’t found the answer I am looking for, so I thought I would try here… I want to either embed a Klaviyo form to my website or create an entire landing page with one. Most of instructions I have seen to do involve putting the snippets of code in the footer. However, I use pages without a header or footer (aka my landing page). So is there another way to put in the code snippet that would run on the entire site, even if there is not a header and footer on a specific page. P.S I use Wordpress and Elementor Pro as the page builder. I don’t use WooCommerce because I am a service based business.

2944
D
Contributor II
1 year ago
eMeg
Problem Solver I
eMegProblem Solver I
asked in Integrations and Reviews
Zendesk x Klaviyo SMS Integration

We configured our integration per all of the guides and instructions, but for some reason we’re having an issue with the Zendesk side that all of our SMS conversations are being converted to Emails once they get there. Has anyone else had any similar issue?

1597
Brian Turcotte
1 year ago
M
Contributor I
mike.potvinContributor I
asked in Integrations and Reviews
BigCommerce product catalog (re)sync issue

I reported this problem back in June of 2021. In Sept 2021 and Dec 2022 I reported it again and was told it was being escalated or that the engineering team was “aware of it”. Each time I was told someone would get back to me and no one ever did. Nothing seems to be happening with it. I’m hoping someone here has found a workaround.I’m using the Klaviyo back-in-stock notifier with BigCommerce.  In a nutshell, Klaviyo reads BC product info *once* when you first create the product and never again.Add a product with no variants and give it SKU “tshirt”.  Klaviyo reads it and all is well.  If you then add variants with new SKUS (“tshirt-red”, t-shirt-blue”), klaviyo does not see those updates, and the “notify me when back in stock” button appears on the product pages even thought the products have qty in stock.The problem is that there’s no way to force Klaviyo to re-sync the product info.  The Shopify integration does have this functionality so I don’t understand why the BC integration doe

2683
Brian Turcotte
1 year ago
A
Contributor I
andigarciaContributor I
asked in Integrations and Reviews
Klaviyo + Elementor Form Integration (No Plugin Needed)

Hi, i was following a thread regarding this integration however I didnt end up finding the solution without having to install any plugin.Id like to put in andigarcia.com elementor form footer a klavito connection into a flow (newsletter).Can someone confirm if this can be done without installing any plugin? I rather save emails in some database in wp and after import it into klaviyo than installing a plugin that will slow down my wp.Thank you!!

25452
Brian Turcotte
1 year ago
P
Contributor I
palleContributor I
asked in Integrations and Reviews
Update Property values

I’ve recently made changes to my Shopify store. Now, I want to set up a property based on the shipping rates, but in Klaviyo it shows the old values of my shipping rates. How can I update Klaviyo to the current Shopify information? Thank you!

1091
David To
Klaviyo Employee
1 year ago
F
Contributor I
FritzivBContributor I
asked in Integrations and Reviews
Setup double opt-in when sign-up to list triggered through Typeform

Hi, I’ve setup a sign-up form in Typeform and integrated it in Klaviyo. To this end, I’ve set the Typeform integration settings in Klaviyo to subscribe people who fill out a specific Typeform Form ID to a specific Klaviyo list.However, after filling out the form on Typeform, the default double opt-in process is not triggered. Instead, they are directly added to the Klaviyo list without confirming the subscription.What do I need to do in order to setup the double opt-in process?Any tips are much appreciated!

2832
ebusiness pros
Partner - Silver
1 year ago
S
Contributor I
slawoContributor I
asked in Integrations and Reviews
Triple (!?) Opt-in with Magento?

Hi all, we’re testing the newsletter subscription with Magento, and we’ve come across a strange behavior:When we configured the Klaviyo extension to send the opt-in email from Klaviyo, but we also have the standard Magento opt-in confirmation email being sent, we come to this strange situation that a logged in customer has to first confirm subscription in the email from Magento, and only then Klaviyo will send it’s own confirmation email.When we disable the standard Magento opt-in, Magento will show the user as subscribed as soon as he/she saves the changes, not waiting for the Klaviyo email to arrive..This seems quite inconsistent.Is this the intended behavior or did we get something wrong?

1541
Ashley I.
Partner - Platinum
1 year ago
Q
Contributor I
questsquirrelContributor I
asked in Integrations and Reviews
Web tracking script not logging activity

Hey!I am testing the Klaviyo web tracker on a site that requires a login. However, when I am logged in and adding the utm extension including the contact’s email in the URL it still doesn’t even log a “active on site” event.The script is triggered (and placed in the code as required, before the body end tag).Any suggestions as to why I am not getting any events logged?

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Brian Turcotte
1 year ago
H
Contributor II
heluskiContributor II
asked in Integrations and Reviews
Showing varied pricing for diff countries with Shopify Markets

We are looking at moving to Shopify markets but have different pricing for the US and Canada.Is there a way to select different pricing/ override pricing for specific segments if we segmented out each countries customers?With Markets you can have secondary pricing for your different countries but there doesn’t seem to be a way to override product pricing in Klaviyo

5585
Brian Turcotte
1 year ago
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