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Integrations and Reviews

Use Klaviyo's full power as a customer data platform by taking advantage of built-in integrations.

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Klaviyo Reviews are here!

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Brian Turcotte
Brian Turcotte
solved this question

Partner Integration

Hi @orlandowatson! If you are asking if it’s possible for your users to have the same experience after you’ve integrated with Klaviyo, then...
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1188 Topics
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Contributor I
alex_showdropContributor I
asked in Integrations and Reviews
Sending Profiles to another account via API

I am a software engineer that represents a company which, in short, collects emails on behalf of a business. That business wants the collected emails sent to their own Klaviyo account (via api, on demand as we receive them). Any documentation or message board threads only speak to sending to your own Klaviyo account. So I have a couple of questions…Is there a way to send emails to a Klaviyo account that you do not own via API? If so, is there documentation available? What is a Klaviyo Partner? Is this the direction I should be heading? Is this an app I would develop that any brand could install, which would then give me access to their account to send the emails to? Followup to 3… how would we become a Klaviyo Partner?

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Omar
Partner - Platinum
2 years ago
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Contributor I
mrgagliottaContributor I
asked in Integrations and Reviews
Using WooCommerce order statuses in Klaviyo

Hello community! We are slightly new to Klaviyo, first time posting here,so first we’d like to thank all members that helped Klaviyo became the best-in-class of its kind! Next is our question:Why (considering all the data Klaviyo accesses on its WooCommerce integration) do payment methods and middle order statuses (such as “Awaiting payment” and “On hold”) are not tracked at all? I’ll explain further why the integration should take that data aswell:Transactional emails: Many payment methods do require an additional step for the client to pay. Using Klaviyo would help us knowing how to reduce client hussle, and would give us a great tool to monitor other important aspects. Campaigns: Specific campaigns for those who (for example) bought with installments We know it would be possible to track those events with API calls but we do not fully understand how. It would be great if those missing fields will be automatically tracked in a future plugin release! Unless there is a smart way of doi

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Dov
2 years ago
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Contributor I
amaiContributor I
asked in Integrations and Reviews
App for whatsapp broadcast with Klaviyo Integration

Hello, I'm from Brazil and whatsapp is used by most of cell phones users here and I would like to include it as part of my communication strategy. I use Shopify and Klaviyo. Do you know which apps I could use for whatsapp broadcast messaging?  Thank you!Adriana

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J
7 months ago
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Contributor I
Querido TejidoContributor I
asked in Integrations and Reviews
Will there be a Wix integration anytime soon?

There will be an integration with Wix sites? I’ve done this with a POCO app, but I can’t use some options as the data feeds.Wix is an excellent ecommerce platform and you really should consider it!

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Taylor Tarpley
Community Manager
2 years ago
I
Contributor I
immie48Contributor I
asked in Integrations and Reviews
Is Klaviyo for E-commerce only?

 Is Klaviyo only for e-commerce? Can it integrate with Wordpress and not Woo Commerce? 

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chloe.strange
Community Manager
2 years ago
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Contributor II
heluskiContributor II
asked in Integrations and Reviews
Showing varied pricing for diff countries with Shopify Markets

We are looking at moving to Shopify markets but have different pricing for the US and Canada.Is there a way to select different pricing/ override pricing for specific segments if we segmented out each countries customers?With Markets you can have secondary pricing for your different countries but there doesn’t seem to be a way to override product pricing in Klaviyo

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Brian Turcotte
1 year ago
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Contributor I
pisiattuContributor I
asked in Integrations and Reviews
Integration with shopify

Hello, I change my store, how can i change my Store url from Connection Details?  In sgopify there was a problem with Checkout page and I had to create a news store.Thanks

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alex.hong
2 years ago
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Contributor I
Hol2022Contributor I
asked in Integrations and Reviews
Integration to Wordpress

Hi, Can anyone help and let us know how to integrate Klaviyo onto Wordpress but not WooCommerce.  We used WP to develop our website but we are selling services, not products, so we don’t need an eCommerce platform, hence not using WooCommerce.Thanks for your help!Kev

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E
Contributor I
4 months ago
J
Contributor I
Jose MarteContributor I
asked in Integrations and Reviews
Multiple Shopify stores, One Klaviyo Account

I know it is best practice to use 1:1 ratio for Klaviyo accounts and Shopify stores. I have 6 stores al for different regions. ES, FR, USA, AU, DE, UK. I see most answers say it best practice to have 6 Klaviyo accounts but what would be the alternate option?

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Contributor I
6 months ago
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Contributor IV
scullchrContributor IV
asked in Integrations and Reviews
SFRA Commerce Cloud Cartridge events not showing

I have installed the integration Cartridge for SFRA Commerce Cloud.I can only see the OCAPI “Placed Order" and “Ordered Product”.I have installed this in Project > Client > Cartridges so I can use for multiple sites, but when I try and addthis below the path cannot be found so my events are not firing from the Cartridge. I placed the pageFooter.isml   <isinclude template="klaviyo/klaviyoFooter"/>

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Contributor IV
2 years ago
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Contributor I
nick-sgContributor I
asked in Integrations and Reviews
Account-level profile properties?

It is clear how to set person-level profile params via the API. However, I am setting up an integration in which I want to be able to upsert (Klaviyo) client-level parameters that would accessible to all lists and segments in the same manner as person-level profile params, but without having to update each person any time a client-level param changes.For illustrative example: Assume my product integrates with ACME Co (A) and sets a product_preference parameter in the profile of each customer. Assume I want a “default preference” to apply in any case that a person’s profile does not have a product_preference set. Client A may want to change that default preference from time to time. And, when they do, I want a way to represent that choice at the account level instead of having to repopulate the change across every known “person”. Is there a solution to this problem? Can that solution be implemented via an API endpoint?

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P
2 years ago
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Contributor I
FCPContributor I
asked in Integrations and Reviews
Survey Monkey Integration

Has anyone integrated Klaviyo with Survey Monkey?

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F
Contributor I
2 years ago
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Contributor I
moorkaContributor I
asked in Integrations and Reviews
Is the Webhooks documentation in Magento 2.4.3 for product removal or installing Webhooks in general?

Hi community!I am a little confused by the wording in my Klaviyo plugin on Magento. The webhooks that are set up here (following this step by step https://help.klaviyo.com/hc/en-us/articles/360055336451-How-to-Enable-Webhooks-for-Magento-2) - are they ALL the webhooks Klaviyo integraton will use, or just the product removal one? And if it is only the product removal one, then are any additional steps required to get the other webhooks to fire, like fx add to cart event? Also, where do I find the webhook secret? or do I just make it up?

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Taylor Tarpley
Community Manager
2 years ago
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Contributor I
sachinuserContributor I
asked in Integrations and Reviews
"&" sign in product name or category not submitting using Track API

Hi,I am integrating Track Api to post ‘Placed Order’ event data using PHP curl. It is working fine but if any data string contains ‘&’ or ‘&’ then it is not submitting data.Example: "ProductName": "Winnie & Pooh", "Categories": [ "Fiction & Drama", "Children" ]Code Sample$data = 'data={ "token": "my_token", "event": "Placed Order", "customer_properties": { "$email": "john.smith@test.com", "$first_name": "John", "$last_name": "Smith" }, "properties": { "$event_id": "1234_WINNIEPOOH", "$value": 9.99, "OrderId": "1234", "ProductID": "1111", "SKU": "WINNIEPOOH", "ProductName": "Winnie & Pooh", "Quantity": 1, "ProductURL": "http://www.example.com/path/to/product", "ImageURL": "http://www.example.com/path/to/product/image.png", "Categories": [ "Fiction & Drama", "Children" ], "ProductBrand": "Kids Books" }, "time": 1387302423 }';     $ch = curl_init();    curl_setopt($ch, CURLOPT_URL, "https://a.klaviyo.com/api/track");    curl_setopt($ch, CURLOPT_CUSTOMRE

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Dov
2 years ago
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Contributor I
moorkaContributor I
asked in Integrations and Reviews
on Magento 2 with Klaviyo ext., do I need to disable standard magento newsletter?

Hi! On my install, I have enabled the Klaviyo extention. Do I now need to disable the standard M2 newsletter in Customers - Newsletter or does Klaviyo take over that? Use Klaviyo opt-in setting for this list is set to “Yes” 

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alex.hong
2 years ago
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Problem Solver I
SimonKProblem Solver I
asked in Integrations and Reviews
Check if user has an account in WooCommerce

Hi,I want to show a button to let users open the order in the their account.The problem is, that we also allow guest orders and not every user has an account in the shop.In this case I don’t want to show the button because the link would lead to an error page.Is there any way to check for an user account? I couldn’t find anything like it.

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David To
Klaviyo Employee
2 years ago
W
Contributor I
W_CityContributor I
asked in Integrations and Reviews
Magento 2 feed

Hi there. I am working with a Magento 2 store and the only feed option I can see available is a CSV feed. It looks as though Klaviyo is only accepting XML feeds. We don’t want to manually upload the feed as we want to make sure it is being kept up to date with prices and stock levels. Please can some advise on how to get around this or if there is something we are missing. Thanks, W

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alex.hong
2 years ago
S
Problem Solver I
SimonKProblem Solver I
asked in Integrations and Reviews
WooCommerce product prices of bundled products

Hi there,we’re using bundled products in WooCommerce.Unfortunately the Klaviyo integration doesn’t support these product types and shows the products inside a bundle with no price in the event data.I would like to hide the products inside a bundle. They have metadata like this:Is there a way to remove these products if they have “_bundled_by” as metadata?

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Brian Turcotte
1 year ago
A
Contributor I
artContributor I
asked in Integrations and Reviews
Back in Stock / Custom API call successful but not showing

Hello,We are using a Shopify headless build and are developing a custom Back in Stock feature on the frontend and have had success setting it for out of stock products based on the following guide:https://developers.klaviyo.com/en/docs/how-to-set-up-custom-back-in-stock We have no problems making a call to a Product that contains both a Product ID and a Variant (for instance: size or colour) — if the product is published in the catalog, it creates that entry under Profile > Email address as well as shows in the activity feed.But for simple products without variants (flat with no options), we are struggling to figure out what to include — sending just the product ID but no Variant ends up with an error stating that the “variant” property is required. Most guides seem to just use the Product ID for the Variant, but that does not seem to register despite a successful post request being made. We ensured the said item in question is published but cannot find it anywhere despite a success

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David To
Klaviyo Employee
2 years ago
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Contributor I
qheliumContributor I
asked in Integrations and Reviews
Your Magento 2 integration's periodic sync has failed. Klaviyo is no longer able to authenticate with Magento 2.

integration magento2 with Klaviyo  error happen :  Your Magento 2 integration's periodic sync has failed. Klaviyo is no longer able to authenticate with Magento 2.  klaviyo/magento2-extension version: 2.0.0magento version: 2.1.9   

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David To
Klaviyo Employee
2 years ago
W
Contributor I
wabisabiContributor I
asked in Integrations and Reviews
Order status flow issue

Hi,  When I try to set up any of the order status flows eg. order confimation, in the settings it gives me the message “While your Shopify store is integrated with Klaviyo, we are not currently receiving any Placed Order data” is this just because I havent lanuched my stire yet and had any orders?Many thanks W

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alex.hong
2 years ago
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Contributor I
troypetContributor I
asked in Integrations and Reviews
Why can't my Product Feed display variants?

Hi - experiancing an issue where no matter how I set up our Product Feed it always displays just one combination of our product which has different variants. For example, we sell Body Wash and on the PDP  there are different scents and sizes you can choose. Klaviyo only ever displays the product name: Body Wash, the price of our most expensive variant, and the image of a different size and scent.  I want to be able to do dynamic recommendations based off scent, so that if someone purchased Sandalwood Body Wash Klaviyo recommends Sandalwood Shampoo, Deo and Hair Paste. Is there a way to just upload a custom data feed with our variants more broken out?

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Taylor Tarpley
Community Manager
2 years ago
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Contributor I
MaysamaContributor I
asked in Integrations and Reviews
Switching from WooCommerce to Shopify - how can I keep all my Klaviyo flows and templates?

Hi guys.My website is being rebuilt and will move from Woocommerce to Shopify.  When integrating Klaviyo in Shopify it wants to create a new profile, so I would loose all my flows and templates.How can I keep al my flows & templates or copy them over to Shopify?Thanks for your helpBev

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alex.hong
2 years ago
B
Contributor I
BrosiContributor I
asked in Integrations and Reviews
[API] What happens to events registered before /identify call?

Hi! I recently finished integrating my ecommerce (custom code, no vendor) with Klaviyo.Imagine you’re a first time visitor, the events that will be logged are the following, in order:Active on site Viewed product Added to cart Started checkout Identify (email) Identify (first name, last name) Placed order (server side) Ordered product (server side)So, when testing, I realized that events prior to the Identify calls will not be retroactively recognized when the customer finally inputs his email.This means most of the events I’m interested in will not be registered for first time visitors. Example: I’ll have a person’s email, but the Started Checkout event will not be registered, which is arguably the most important event in ecommerces, because it happened prior to the Identify call,I could log Started Checkout after the user submits his email (and /identify has been successfully called). Although it is not the logical order of events happening, that would not matter as customers that do

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stephen.trumble
Community Manager
2 years ago
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Contributor I
giancarlosoldiContributor I
asked in Integrations and Reviews
Klaviyo is not recognizing new orders on WooCommerce

When a client begins the checkout process in our WooCommerce site, Klaviyo picks ups the event as “Started Checkout”, but it doesn’t recognize when the order is placed. Even after the checkout process ends and we receive an email from WooCommerce letting us know that there’s a new order, Klaviyo still shows it as “Started Checkout” and not as “Placed Order”.What could be causing this? The products we sell are each custom made, so we don’t charge our clients upfront. Is the fact that our clients are not paying during their checkout process, causing Klaviyo to keep it as “Started Checkout” and not as “Placed Order”? What is the trigger that Klaviyo picks up to turn “Started Checkout” into “Placed Order” with WooCommerce? Even when I change the status of the order on WooCommerce from “Processing” to “Completed”, Klaviyo keeps showing the event as “Started Checkout” instead of “Placed Order”. Thanks!

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alex.hong
2 years ago
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