These live office hours provide the the opportunity for businesses to get answers to their last minute strategic BFCM questions from Klaviyo email and SMS experts.
This post supports all sessions.
🤔 Feel free to thread any new/outstanding strategic Cyber Weekend questions below.
Common questions from sessions:
Can I send to my whole list?
Well… it depends! On your sending reputation and deliverability metrics. If you do this, do it once and exclude unhealthy contacts.
What key flows should I have live?
Welcome Series, Browse Abandonment, Abandoned Cart, Customer Thank You, Winback
What if I can’t do discounts?
That’s okay! Still send campaigns and promote your brand, people are in a shopping mindset. There are plenty of alternatives to discounting such as bundling and limited time offerings.
For “day of” Black Friday and Cyber Monday support:
- Growth Success: email@example.com (strategic questions) - 9 a.m. - 5 p.m. GMT, EST, PST
- Klaviyo Support (technical account questions, troubleshooting) - extended hours listed in the link
Still in the planning and preparation phase?
Check out this post:
- self-paced courses
Let’s make this the best performing holiday sale of the year!