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Contributor I
January 23, 2024
Solved

Abandoned Car flow dont pick items

  • January 23, 2024
  • 1 reply
  • 63 views

Hello ! For some reason my abandoned cart email template does not pull my products.
Could you help me find out what the error is?
Here I leave the code

<div>
<p style="text-align: left;"><span style="font-size: 14px; font-weight: bold; color: #000000;"><a href="{{ event.CheckoutURL }}" style="color: #000000;">{{ item.ProductName }}</a></span></p>
<p><span style="color: #c45029; font-weight: bold;">₡ {{ item.ItemPrice|floatformat:2 }}</span></p>
</div>

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Best answer by stephen.trumble

Hey @Evelin 

Welcome to the Klaviyo Community! 

The correct dynamic variables will depend on what integration you are using as well as what you are using as the flows trigger. Check out this Help Center resource on how to use dynamic variables to personalize email and SMS messages. It will walk you through the steps on how to configure the correct variable syntax to be used to pull the correct product into your email.

Hope this helps!

1 reply

stephen.trumble
Klaviyo Alum
January 24, 2024

Hey @Evelin 

Welcome to the Klaviyo Community! 

The correct dynamic variables will depend on what integration you are using as well as what you are using as the flows trigger. Check out this Help Center resource on how to use dynamic variables to personalize email and SMS messages. It will walk you through the steps on how to configure the correct variable syntax to be used to pull the correct product into your email.

Hope this helps!

-Stephen