Abandoned cart and Markets in Shopify

Forum|Forum|1 year ago
December 12, 2024
3 replies
123 views

Hello, I was trying to find specific help for my question, but w/o luck. I run a Shopify store in 3 markets (Czech, Slovak, and EU); each market has its domain, e.g. www.unbeaten.cz for Czech.

I want to use the domain as a condition for the language in which they will get the email. For example, a visitor coming to the Slovak domain www.unbeaten.sk leaves an abandoned cart, and condition split sends him AC flow in Slovak.

Is there a way to use domains as a condition? Thanks!

This topic has been closed for replies.

Best answer by ArpitBanjara

Hey @lukasburda

No it wont change language according to audience country when flows and campaigns are sent out. Klaviyo doesn't currently offer native multi-language support to automatically detect and send emails in a customer's preferred language based on their country.

However since all domains are different, you can have 3 different klaviyo accounts - one for each country and then send emails in the language that they are in.

I hope this helps and thank you for sharing your question here in the community.

Cheers

Arpit

ali786

Expert Problem Solver I

@lukasburda check out the activity details of add to cart metric to see if klaviyo populating this info then you can split

ali raza -🔎www.aliXemail.com

L

lukasburdaAuthor

Contributor I

Hey @ali786 , thanks, but I am sort of new to Klaviyo; I have no clue what you are talking about. My question is if the domain can be used as a variable in conditions split. Thanks

ArpitBanjaraAnswer

Principal User II

Hey @lukasburda

No it wont change language according to audience country when flows and campaigns are sent out. Klaviyo doesn't currently offer native multi-language support to automatically detect and send emails in a customer's preferred language based on their country.

However since all domains are different, you can have 3 different klaviyo accounts - one for each country and then send emails in the language that they are in.

I hope this helps and thank you for sharing your question here in the community.

Cheers

Arpit

Arpit Banjara - Lead Email Marketing Specialist at Flowium

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