Hi all,
I am currently testing the new abandonment cart flow which I built using a pre-default Klaviyo template. Product links, however, lead to the main page instead of AC page. Has anyone experienced this?
We do have UTM tracking set up on account level. And I am testing this flow by creating filter criteria applied to my profile fields (email contains test address).
Any ideas what I could do to fix please?
Thank you!
Hey
Welcome to the community!
Can you share what trigger you are using and the dynamic variables in the email template?
Also checkout this other community post on the same challenge
Ah, yep — been there! When product links go to the homepage, it’s usually because the test didn’t trigger the real cart data. Those dynamic links need actual event info to work properly.
I’d try abandoning a real cart yourself (incognito mode helps), just to see if the correct links show up then. Testing with just filters sometimes skips the important data.
Hope it clicks into place soon! You’re close 
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