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Abandoned checkout flow still going out after purchase

  • July 14, 2023
  • 1 reply
  • 103 views

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Hey all,

I’m also having an issue where my customers who have placed an order are still getting the abandoned cart emails.

Here is how my flow filter is setup:-

Is this correct?

Are there any modifications i should make?

Any advice would be much appreciated.

Best answer by Brian Turcotte

Hi @rajsidhu!

My colleague actually wrote a post about this exact issue and how to fix it, here:

 

The post highlights several potential causes, and there also is a lengthy conversation in the comments, so I would recommend reading through that and making sure you’ve addressed all of those points.

 

Best,

Brian

1 reply

Brian Turcotte
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  • Klaviyo Alum
  • 1393 replies
  • Answer
  • July 17, 2023

Hi @rajsidhu!

My colleague actually wrote a post about this exact issue and how to fix it, here:

 

The post highlights several potential causes, and there also is a lengthy conversation in the comments, so I would recommend reading through that and making sure you’ve addressed all of those points.

 

Best,

Brian