Academy "first name" is my email address?

Forum|Forum|3 years ago
September 11, 2022
2 replies
83 views

Hi folks,

Hoping someone at Klaviyo can resolve this - I logged into my academy profile and noticed that my first name field is also showing my email address. Happy to submit info via DM etc. Thanks!

This topic has been closed for replies.

Best answer by Bobi N.

@wernstrom

this usually happens when you didn’t added any name as your first name. If you go to any account into the account section and then select contact information - personal there you can add your first and last name. After that your first name will show as your first name that you will set there

Bobi N.Answer

Champion & Partner

@wernstrom

this usually happens when you didn’t added any name as your first name. If you go to any account into the account section and then select contact information - personal there you can add your first and last name. After that your first name will show as your first name that you will set there

Head Email Marketing Technician at Flowium

W

wernstromAuthor

Problem Solver II

Thanks @Bobi N. , that was it. I use a different “client” email/login for klaviyo that is separate to the one I used for academy stuff, so it’s easy to miss these things. Appreciate it!

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