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Contributor I
January 16, 2025
Solved

Account Suspended

My account has been suspended due to failed payment which is odd because I actually had a valid card attached to it the entire time. However I have updated details again, and was wondering how long it might take to get it reinstated again?

Thanks

 

    This topic has been closed for replies.
    ArpitBanjara
    Principal User II
    January 16, 2025

    ​@Little Gifties 

    in the meantime, someone had posted a similar question here in the community, you can try if these methods work faster and if they are relevant to your case.

     

    Arpit Banjara - Lead Email Marketing Specialist at Flowium

    2 replies

    ArpitBanjara
    Principal User II
    Principal User II
    January 16, 2025

    Hey ​@Little Gifties 

    Thank you for reaching out.

    I will tag ​@kaila.lawrence ​@stephen.trumble and ​@chloe.strange to help you further look into your account. They would be happy to help you with your account. 

    Cheers

    Arpit

    Arpit Banjara - Lead Email Marketing Specialist at Flowium
    ArpitBanjara
    Principal User II
    Principal User II
    January 16, 2025

    ​@Little Gifties 

    in the meantime, someone had posted a similar question here in the community, you can try if these methods work faster and if they are relevant to your case.

     

    Arpit Banjara - Lead Email Marketing Specialist at Flowium