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Active on site, viewed product and add to cart metrics not tracking other visitors.

+2

Why Active on site, viewed product and add to cart metrics don't tracking other visitors?

Although tracking my behavior. I have integrated Shopify store with Klaviyo and configured these metrics yesterday but having this issue.

Best answer by alex.hong

Hi @Mailbox Manny,

I’m not seeing a link connected to your response. Let me know if that’s a bug.

@Naumi30, I believe we went over something similar in a post here:

So let me know if that response answered your question.

Thanks!
Alex

This topic has been closed for replies.

+38

Hi!

Check out this post from another community member who was having the same issue (especially @Dov’s recommendations).

If after going through that and it still doesn’t work, post back in here.

Subscribe. Segment. Send. Repeat.

+58

Hi @Mailbox Manny,

I’m not seeing a link connected to your response. Let me know if that’s a bug.

@Naumi30, I believe we went over something similar in a post here:

So let me know if that response answered your question.

Thanks!
Alex

+2

Hi @alex.hong,

Yes, that response answered my question. I don’t know how to turn off or delete this post to stop getting answers.

+58

Great to hear @Naumi30,

I will close this post off for your convenience since the question has now been answered.

Thank you!
Alex

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