Skip to main content
Solved

Added snippet for add to cart trigger but can't design flow

  • August 9, 2024
  • 1 reply
  • 39 views

Forum|alt.badge.img+1

Good morning, 

 

I have added the snippet for add to cart trigger to the shopify store but now I can not get the button to come out of grey mode to create flow. It stays shaded grey for some reason. I have tested the snippet and it works great. Can someone tell me why create flow button stays grey and won’t let me proceed?

 

Thanx Ruben

 

 

Best answer by Bobi N.

@The Rubster 

If you go to your account and go to Metrics do you see Added to Cart there as metric? From what I can see in this screenshot it seems like it is saying that you are not having the flow trigger at all.. it may be a bug but before doing this make sure you have the metric in klaviyo and it is working properly

1 reply

Bobi N.
Partner - Platinum
Forum|alt.badge.img+45
  • Champion & Partner
  • 463 replies
  • Answer
  • August 9, 2024

@The Rubster 

If you go to your account and go to Metrics do you see Added to Cart there as metric? From what I can see in this screenshot it seems like it is saying that you are not having the flow trigger at all.. it may be a bug but before doing this make sure you have the metric in klaviyo and it is working properly