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Adding timestamp to custom profile property

  • January 10, 2024
  • 5 replies
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B
Active Contributor IV
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  • B B
  • Active Contributor IV
  • 30 replies

Hi,

 

I’m creating a campaign that will contain buttons allowing subscribers to self-segment themselves. When they click the button, it will create a specific custom profile property for them. 

Is there any way to have this timestamped? Let me give an example for clarity’s sake.

Let’s say I am asking them to self-segment based on age. They can choose 20, 21 or 22. I’d like this to be timestamped so that in the future, I know if they have a profile property saying age 20 in 2024, they will be age 24 in 2028.

 

Is there any way to do this?

 

Thank you!

Best answer by stephen.trumble

Hey @B B 

Sorry for the delayed response.

@Pamela-MJ is correct though, if you want to timestamp a property you will need to work with a developer using the above article to add the timestamp so it is useable. While all properties have a timestamp of when it was added, that data is nested in the event and cant be used dynamically in your marketing. However working with a developer to had the timestamp as a top level point of data will allow you to use it dynamically in your messaging.

    5 replies

    stephen.trumble
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    • stephen.trumble
    • Klaviyo Alum
    • 1515 replies
    • January 11, 2024

    Hey @B B 

    Thanks for asking this great question about being able to segment by age while keeping the age updated throughout the years.

    I’m currently in the process of trying to find a suitable solution for this but am waiting for one of our product experts to share their insight with me so I can provide the best answer for you. I’ll update you by the end of today in this thread!

    -Stephen
    B
    Active Contributor IV
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    • B B
    • Author
    • Active Contributor IV
    • 30 replies
    • January 15, 2024

    Thank you @stephen.trumble. 

     

    Just following up to see if you were able to get any clarity on this?

     

    Thanks!

    P
    Active Contributor I
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    • Pamela-MJ
    • Active Contributor I
    • 14 replies
    • January 15, 2024

    Hi @B B ,

     

    Linking you to a resources about Date and Timestamp formatting for Profile and Event Properties: 

    https://developers.klaviyo.com/en/docs/acceptable_date_and_timestamp_formats_for_profile_and_event_properties

     

    Hope this helps!

    B
    Active Contributor IV
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    • B B
    • Author
    • Active Contributor IV
    • 30 replies
    • January 15, 2024

    Thanks for the link @Pamela-MJ! 

    I’m not a developer though, so I’m not sure if the info in that article applies to what I am trying to do.

    Does anyone have any step-by-step instructions for how to have a profile property timestamped?

    stephen.trumble
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    • stephen.trumble
    • Klaviyo Alum
    • 1515 replies
    • Answer
    • January 17, 2024

    Hey @B B 

    Sorry for the delayed response.

    @Pamela-MJ is correct though, if you want to timestamp a property you will need to work with a developer using the above article to add the timestamp so it is useable. While all properties have a timestamp of when it was added, that data is nested in the event and cant be used dynamically in your marketing. However working with a developer to had the timestamp as a top level point of data will allow you to use it dynamically in your messaging.

    -Stephen


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