Hello!I am trying to send a post booking email (products from Shopify) which includes:what service they booked time and date of the appointmentWhat would be the steps to do this?Thank you in advance.

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Appointment Time in Email

Forum|Forum|2 years ago
October 15, 2023
1 reply
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hbey1
Contributor I

Hello!

I am trying to send a post booking email (products from Shopify) which includes:

what service they booked
time and date of the appointment

What would be the steps to do this?

Thank you in advance.

Best answer by Taylor Tarpley

Hi there @hbey1,

Welcome to the Community, happy to help!

You would do this in a post purchase flow and have to investigate the event data coming into Klaviyo from Shopify to then pull these variables into your flow email, specifically event tags, similar to how you pull the variables you need when making an abandon cart email!

Klaviyo partner and Community Champion, @retention, shared a great reply in the thread below about how to add a timestamp into an email that I’d recommend checking out to gain more insight as well!

Happy to help!

-Taylor

+60

Taylor Tarpley
Community Manager
2148 replies
Answer
Forum|Forum|2 years ago
October 16, 2023

Hi there @hbey1,

Welcome to the Community, happy to help!

You would do this in a post purchase flow and have to investigate the event data coming into Klaviyo from Shopify to then pull these variables into your flow email, specifically event tags, similar to how you pull the variables you need when making an abandon cart email!

Klaviyo partner and Community Champion, @retention, shared a great reply in the thread below about how to add a timestamp into an email that I’d recommend checking out to gain more insight as well!

Happy to help!

-Taylor

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