Hello,
We are hoping to pull out records who have redeemed a welcome unique coupon code from a flow. Is this possible or do we need to simply say purchased in a certain time frame?
Thank you!
Ericka
Hi
Thank you for posting your question in the community.
A couple of quick questions for you:
Generally speaking, if a customer uses a discount code to place an order, if for example you are using Shopify, you can use the Placed Order event with a filter of Discount and set the code. This will allow you to find contacts who have used a specific code.
The logic can be used in a segment, or as a conditional filter/split in a flow.
The reason I was asking about a static or dynamic code, is because of how you could set up the discount logic. If you are using a static code, you’d simply enter in the static code for the criteria in the segment or conditional split.
If you are using a dynamic code, this can be a little more tricky, unless you set up a prefix for the code, where you could simply set up the logic where discount contains “prefix.”
So, there are a couple of ways to approach this, but if you could provide a little more information about your objectives and campaign.
Thanks,
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