Are we able to use a coupon redeemed filter?

Hi @Ericka - Berm Marketing 

Thank you for posting your question in the community. 

A couple of quick questions for you:

• What are you looking to achieve when identifying contacts who have redeemed a coupon?
• Are you using a dynamic or static coupon in your welcome flow?
• Are you planning to remove those contacts altogether, or suppress them from a future message or campaign?
• What ecommerce platform are you using?

Generally speaking, if a customer uses a discount code to place an order, if for example you are using Shopify, you can use the Placed Order event with a filter of Discount and set the code. This will allow you to find contacts who have used a specific code.

The logic can be used in a segment, or as a conditional filter/split in a flow.

The reason I was asking about a static or dynamic code, is because of how you could set up the discount logic. If you are using a static code, you’d simply enter in the static code for the criteria in the segment or conditional split. 

If you are using a dynamic code, this can be a little more tricky, unless you set up a prefix for the code, where you could simply set up the logic where discount contains “prefix.”

So, there are a couple of ways to approach this, but if you could provide a little more information about your objectives and campaign.

Thanks,

@In the Inbox