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Contributor I
October 9, 2026

Beginner looking for free help creating my first Klaviyo flow

Hi everyone,

I’m new to Klaviyo and want to learn how to create an abandoned cart flow. I’ve created a draft called “Custom Abandoned Cart,” but I’m not sure how to set up the trigger, filters, delays, and emails.

I can’t afford paid training right now. Could anyone recommend a free beginner tutorial, a recorded walkthrough, or an upcoming free training session? I’d also appreciate someone explaining the first few steps.

I want to learn how to build it myself, not have someone do everything for me.

Thank you for your help!

8 replies

Nick
Expert Problem Solver I
Expert Problem Solver I
October 9, 2026

Hi Yusuf, have a look at the flow library within klaviyo and choose that as a starting point. Then you dont have to worry about triggers and delays. 

 

MANSIR2094
Expert Problem Solver IV
Expert Problem Solver IV
October 9, 2026

Hi ​@Yusuf Kolapo , welcome to the klaviyo community! 

You are on the right track by creating custom abandoned cart flow. I would love to guide you through the set up so you can understand how everything works and build it yourself. 
To get started, you will need to:

1, Set the trigger: choose the added to cart metric if you want to trigger the flow when someone adds a product to their cart, or use checkout started for a checkout abandonment flow, depending on your store integration and setup.

2. Add filters: Exclude people who have already placed an order since entering the flow 

3. Set a time delay: Give the customer some time to complete their purchase before sending the first email

4. Create your email: Remind them about the product they left behind and include a clear link back to their cart or checkout.

I would be happy to explain the steps in more details here or we could arrange a short call if that would make learning easier for you.


Which e-commerce platform are you using? Shopify, Woocommerce, or something else? That will help me guide you through the correct setup

Mansir Digital Portfolio
Contributor I
October 9, 2026

i just started not having any now, i want to offer it as service 

MANSIR2094
Expert Problem Solver IV
Expert Problem Solver IV
October 9, 2026

i just started not having any now, i want to offer it as service 

Got you! 🙌 Since you're just starting and want to offer this as a service, I'd recommend learning the fundamentals first, then practising by building a sample abandoned cart flow.

You don't necessarily need a live store to start learning the flow setup, although some features require the appropriate integration and event data to test properly.

I'd be happy to guide you through the process step by step, explain the triggers, filters, delays, and email setup, and help you understand the logic behind each decision so you can confidently build it yourself.

Let's start with the basics: have you created your Klaviyo account and explored the Flows section yet? 😊

Mansir Digital Portfolio
Community Manager
October 9, 2026

Hi Yusuf, 
It sounds like our Community has been a great help on this request!

I just wanted to chime in and offer some documentation that may benefit your introductory process with Klaviyo as well: 

Contributor I
October 14, 2026

Welcome to Klaviyo! Here's the simplest abandoned cart flow that actually works — you can build this today:

 

1. Trigger: "Checkout Started" (Klaviyo has this pre-built for Shopify/WooCommerce)

2. Email 1 — 1 hour later: friendly reminder, no discount. Subject like "Still thinking it over?"

3. Email 2 — 24 hours later: handle objections — shipping info, returns policy, a review or two

4. Email 3 — 48 hours later: last nudge with urgency (cart expires, low stock)

 

Add one filter so buyers don't keep getting emails: "Placed Order zero times since entering this flow."

 

Start with that — it's the highest-ROI flow in e-commerce. I build Klaviyo flows for DTC brands, happy to answer questions as you build.