Best way to refresh integration status

Forum|Forum|1 year ago
November 26, 2024
5 replies
98 views

Hello, I am a developer integrating Klaviyo in our app.

I am looking for the right way to know if a user has uninstalled the link to our app from Klaviyo’s side.

What I was going to do:
requesting for a new refresh token and if I get an error that it has been revoked, then I can remove it.
This solution looks a bit “hacky” and might not be the best way to refresh the status of the integration.

I guess the best way would be to have a webhook for that, or maybe an endpoint to call. But I can’t find neither of those in the documentation :/

Should I proceed with my hacky solution, or do you have a better solution to suggest?

Fyi, currently using: https://github.com/klaviyo/klaviyo-api-node

This topic has been closed for replies.

Best answer by jeremykanso

In the end, I might just need an endpoint to ping klaviyo and know if a token has been revoked or not.

ryankelly

Klaviyo Employee

Hi Jeremy -

Would the status of mobile push consent meet this need? That is returned from the Get Profile/Get Profiles endpoint, like:

        "mobile_push": {
          "marketing": {
            "can_receive_push_marketing": true,
            "consent": "SUBSCRIBED",
            "consent_timestamp": "2023-02-21T20:07:38+00:00"
          }
        }

You do need to request “subscriptions” in the additional-fields parameter.

J

jeremykansoAuthor

Problem Solver I

Hi Ryan,

Thanks for answering!
I guess that might work, I’ll test it.

J

jeremykansoAuthor

Problem Solver I

@ryankelly Ok I didn’t understand why you suggested that. Now I get it and I think you didn’t understand my need:

=> My question was not to know if a profile disabled notifications but if an integration has been removed.

See this page: https://www.klaviyo.com/integrations

J

jeremykansoAuthorAnswer

Problem Solver I

In the end, I might just need an endpoint to ping klaviyo and know if a token has been revoked or not.

ryankelly

Klaviyo Employee

@jeremykanso ah, yes, I misunderstood what you were after. As you found, we don’t currently have an endpoint to validate the status of an Oauth app install.

I think your solution does make sense in the meantime.

Tagging in @chloe.strange for viz.

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