Contributor I

Solved

Black Background - White Socials Icons Missing 🥲

Why is it that my test email looks like this on desktop for socials

BUT comes though to my mobile email like this?

This topic has been closed for replies.

Champion & Partner

Hi @SunshineHappy

Would you like to send me a test campaign with this issue? I’ll see if I can spot anything. If so, let me know, and I’ll DM you my email address.

Regards

Andy

https://bluesnapper.com - Klaviyo Champion '24 & Partner

Champion & Partner

Welcome to the community @SunshineHappy

The first thing to check is the display option for the social block (below). It may be that it’s set to ‘Desktop only’.

Let me know if that’s the issue.

Regards

Andy

https://bluesnapper.com - Klaviyo Champion '24 & Partner

Contributor I

Hello

I do have both mobile and desktop visibility checked when testing was done.

Still a problem unfortunately 😕

Champion & Partner

Hi @SunshineHappy

Would you like to send me a test campaign with this issue? I’ll see if I can spot anything. If so, let me know, and I’ll DM you my email address.

Regards

Andy

https://bluesnapper.com - Klaviyo Champion '24 & Partner

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