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Contributor III
August 29, 2023
Solved

Browse Abandonment Dynamic Issue

  • August 29, 2023
  • 1 reply
  • 103 views

Hi All,

 

In my Browse Abandonment flow’s 1st email, I have a section at the bottom that says ‘You may also like...’ - There is a section to add up to 3 items, (Best selling & Most Viewed), yet only one product is shown and not the Best Selling & Most Viewed items.

If anyone can assist or put me in the right direction, I’d really appreciate it, thank you!

 

Regards

James

 

This topic has been closed for replies.
Best answer by Spark Bridge Digital LLC

Hey there!

I’d recommend checking your Data Feed section where the product info and rules are housed.

https://www.klaviyo.com/product-feeds
Guide on customizing it: https://help.klaviyo.com/hc/en-us/articles/115005082787

In there, you could create a new fresh feed to see if that fixes the issue or adjust the rules for the current one to make sure it isn’t limiting the data it pulls from.
 

1 reply

Spark Bridge Digital LLC
Partner - Platinum
2025 Champion
August 29, 2023

Hey there!

I’d recommend checking your Data Feed section where the product info and rules are housed.

https://www.klaviyo.com/product-feeds
Guide on customizing it: https://help.klaviyo.com/hc/en-us/articles/115005082787

In there, you could create a new fresh feed to see if that fixes the issue or adjust the rules for the current one to make sure it isn’t limiting the data it pulls from.
 

Klaviyo Champion | Your Email Marketing BFF