Browse Abandonment Dynamic Photo

Question

Hello, I am trying to figure out how to change the photo from which the code {{ event.ImageURL }} pulls from.

For Checkout Abandonment the Dynamic photo is {% if item.product.variant.images.0.src %} When I changed all of the 0 to a 1. It now pulls the second photo from the product page selection. How can I do the same with Browse Abandonment.

Thank You

Omar · Accepted Answer

Hi @Jvaughn,The browse abandonment only sends one image to Klaviyo in the browse abandonment event. In order to capture more images you'd need to manipulate the event that sends information to Klaviyo and also send additional data like a second image (url).This link will show some Klaviyo documentation you could ask your developer to add manipulatehttps://developers.klaviyo.com/en/docs/guide_to_integrating_a_platform_without_a_pre_built_klaviyo_integration#viewed-product-tracking-snippetGood luck,Omar Lovert//Polaris Growth//Klaviyo Master Platinum PartnerWe helpwith e-commerce growth through CRO, Klaviyo and CVO

Taylor Tarpley · Answer

Hi there @Jvaughn,Welcome to the Community! Congrats on this feat so far!It sounds like you may be passing the product imagesas an array, so that makes sense why this would work with yourStarted Checkout event. It’s possible you might be able to do the same with the browse abandonment flow triggered by viewed product, however you’ll need to do the same workflowof including those image fields as part of the viewed product event metadata.In my experience, I know some Klaviyo events like this have these types of metadata, but this isn’t true forall. Itultimately is up to yourintegration, how you setup your website’s backend and alsohow you setup your events!Hope this helps!-Taylor

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