Solved

Can a profile be automatically removed from the 'SMS subscribers' list after sending a standard keyword?

Forum|Forum|1 year ago
May 4, 2024
1 reply
45 views

M

+1

MVysh
Contributor I
2 replies

There is a list of standard keywords https://help.klaviyo.com/hc/en-us/articles/360035285472#01H8PSCKC0XVP9F1S1SSVD4JMN

START, UNSTOP: … Note: You must have a list titled "SMS Subscribers" for the keywords to work.

Сan the use of any of these keywords remove a user from this list?

Or the user always remains in the "SMS Subscribers" list but only his general SMS consent status changes?

Thank you!

Best answer by kaila.lawrence

@MVysh You’re correct, any of the standard keywords will unsubscribe the profile from the SMS list. Their status will change to “Unsubscribed” and will be excluded from campaigns.

+31

kaila.lawrence
Community Manager
498 replies
Answer
Forum|Forum|1 year ago
May 6, 2024

@MVysh You’re correct, any of the standard keywords will unsubscribe the profile from the SMS list. Their status will change to “Unsubscribed” and will be excluded from campaigns.

Sign up

Use your Klaviyo credentials

Log in to the Community

Use your Klaviyo credentials

Scanning file for viruses.

This file cannot be downloaded