Can a profile be automatically removed from the 'SMS subscribers' list after sending a standard keyword?

Forum|Forum|2 years ago
May 4, 2024
1 reply
102 views

There is a list of standard keywords https://help.klaviyo.com/hc/en-us/articles/360035285472#01H8PSCKC0XVP9F1S1SSVD4JMN

START, UNSTOP: … Note: You must have a list titled "SMS Subscribers" for the keywords to work.

Сan the use of any of these keywords remove a user from this list?

Or the user always remains in the "SMS Subscribers" list but only his general SMS consent status changes?

Thank you!

This topic has been closed for replies.

Best answer by kaila.lawrence

@MVysh You’re correct, any of the standard keywords will unsubscribe the profile from the SMS list. Their status will change to “Unsubscribed” and will be excluded from campaigns.

kaila.lawrenceAnswer

Community Manager

@MVysh You’re correct, any of the standard keywords will unsubscribe the profile from the SMS list. Their status will change to “Unsubscribed” and will be excluded from campaigns.

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