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Contributor I
January 2, 2024
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Can a scrollbar be added to a flyout form?

  • January 2, 2024
  • 1 reply
  • 81 views

Hello,

We’ve added a flyout sign up form to our site. The form has several questions, so the height is over the height of a browser window. Is there an option in Klaviyo to add a scrollbar to the form, so the whole form can be accessed? Currently the user cannot see the submit button because the form window does not scroll.

    This topic has been closed for replies.
    Best answer by Taylor Tarpley

    Hi there @EmilyM

     

    Welcome to the Community! Happy to help! 

     

    While we don’t have a scrollbar option for a form, I am more than happy to offer this as a point of feedback to our product team! As a workaround, would a multi-step form be another option for your form’s format? If not, do you mind sharing the goal of your form and the information you’re looking to collect? This could help us figure out best next steps.

     

    Additionally, do you mind sharing a screenshot of what your form looks like? I want to ensure there isn’t anything fishy happening with the form’s display as conflicting CSS can tend to cause display issues.

     

    Thanks for participating in the Community!

    -Taylor 

    1 reply

    Taylor Tarpley
    Community Manager
    Community Manager
    January 3, 2024

    Hi there @EmilyM

     

    Welcome to the Community! Happy to help! 

     

    While we don’t have a scrollbar option for a form, I am more than happy to offer this as a point of feedback to our product team! As a workaround, would a multi-step form be another option for your form’s format? If not, do you mind sharing the goal of your form and the information you’re looking to collect? This could help us figure out best next steps.

     

    Additionally, do you mind sharing a screenshot of what your form looks like? I want to ensure there isn’t anything fishy happening with the form’s display as conflicting CSS can tend to cause display issues.

     

    Thanks for participating in the Community!

    -Taylor