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Contributor I
June 19, 2025
Solved

Can I restrict segments to profiles who have only purchased from a single category?

  • June 19, 2025
  • 3 replies
  • 90 views

We have a category, lets call is ‘category A’, and we’d like to create a segment that only includes profiles who have ONLY purchased products from this category.

However, when I set up a segment, I can’t seem to find any setting that will allow me to do this. For instance:

  • I have two user profiles.
  • The first user has purchased a product from both ‘category A’ and ‘category B’
  • The second user has only purchased from ‘category A’

No matter what I do in terms of filtering, I cannot get the segment to only include the profile that has only purchased from ‘category A’.

Any ideas would be much appreciated.

    Best answer by bluesnapper

    Welcome to the community ​@HelloBobby

    The categoryA segment conditions for your use case are below (for Shopify). Is that what you have tried?

    Regards

    Andy

     

     

    3 replies

    bluesnapper
    Partner
    Champion & Partner
    June 19, 2025

    Welcome to the community ​@HelloBobby

    The categoryA segment conditions for your use case are below (for Shopify). Is that what you have tried?

    Regards

    Andy

     

     

    https://bluesnapper.com - Klaviyo Champion '24 & Partner
    Contributor I
    June 19, 2025

    Welcome to the community ​@HelloBobby

    The categoryA segment conditions for your use case are below (for Shopify). Is that what you have tried?

    Regards

    Andy

     

     

    Thank you, that's exactly what we needed, to set one as zero times and the other as at least once.

     

    Much Appreciated.

    bluesnapper
    Partner
    Champion & Partner
    June 19, 2025

    No problem ​@HelloBobby Glad it’s sorted!

    Regards

    Andy

    https://bluesnapper.com - Klaviyo Champion '24 & Partner