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Contributor II
Jun 28, 2022 5:53 PM UTC
Solved

Can you add personalization to the From Name of an email?

Hello,

Is there a way to add personalization to the From Name of an email. If so, how do I test it to make sure it works?

 

Thanks,

John

    This topic has been closed for replies.
    alex.hong
    alex.hongAnswer
    Klaviyo Alum
    Jun 29, 2022 7:38 PM UTC

    Hi @John.Parker,

    Great question! I think that since you already have the vet name data stored in a profile you can use template tags/ variable syntax to personalize the email. Is that something that you were looking for?

    5 replies

    Mailbox Manny
    Partner - Silver
    Partner - Silver
    Jun 29, 2022 3:00 AM UTC

    What did you have in mind in terms of personalizing the From Name? 

    Subscribe. Segment. Send. Repeat.
    Contributor II
    Jun 29, 2022 1:51 PM UTC

    We would like to add our customer’s vet name to the start of the From name, to let customers know that this specific email is coming from their vet. 

    {{ Vet Name|default:'Your Vet' }} from VIP Petcare

    alex.hong
    alex.hongAnswer
    Klaviyo Alum
    Jun 29, 2022 7:38 PM UTC

    Hi @John.Parker,

    Great question! I think that since you already have the vet name data stored in a profile you can use template tags/ variable syntax to personalize the email. Is that something that you were looking for?

    Contributor II
    Jun 29, 2022 8:49 PM UTC

    Do you know how I can test this From Name personalization with real data? 

    Mailbox Manny
    Partner - Silver
    Partner - Silver
    Jun 30, 2022 1:43 AM UTC

    @John.Parker create a burner email (another one that you use personally) and create a test profile on it with sample data you'd have for real subscribers.  Create a segment with only that email and then send yourself a campaign.  

    Subscribe. Segment. Send. Repeat.