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Contributor I
June 19, 2023
Solved

Can you have 'determine recipients on send time' for SMS?

  • June 19, 2023
  • 1 reply
  • 165 views

Wondering if I schedule an SMS ahead of time if it’ll not include new profiles who sign up to my segments/lists, because i can’t see the ‘Determine Recipients on send time’ function for SMS. I can only see it for sending emails.

    This topic has been closed for replies.
    Best answer by David To

    Hello @TSRCR,

    Great question!

    The sending option of determining recipients at send time is not available when sending your campaigns using any of the methods below:

    • campaigns running an A/B test
    • schedule based on recipient’s time zone
    • SMS campaigns

    You can learn more about this in both our Understanding email campaign schedule and send options and Campaign settings reference Help Center articles.

    I hope this helps!

    David

    1 reply

    David To
    Klaviyo Employee
    David ToAnswer
    Klaviyo Employee
    June 20, 2023

    Hello @TSRCR,

    Great question!

    The sending option of determining recipients at send time is not available when sending your campaigns using any of the methods below:

    • campaigns running an A/B test
    • schedule based on recipient’s time zone
    • SMS campaigns

    You can learn more about this in both our Understanding email campaign schedule and send options and Campaign settings reference Help Center articles.

    I hope this helps!

    David