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Contributor II
April 8, 2024
Solved

check if I have a branded sending domain?

  • April 8, 2024
  • 3 replies
  • 503 views

Hi Guys

 

I got an email form you saying “Authenticate your emails with a branded sending domain” as I fire off more than 5000 emails at a time.

 

I think I have this setup, how can I check? Is there a tool?

 

Thanks

Fab

 

    This topic has been closed for replies.
    Best answer by ebusiness pros

    Hi @fabmol!

     

    Welcome to the community!  If you go to the Settings section of your Klaviyo account, under Email you’ll find a section for Domains.

     

    That’s where you verify your sending domain in Klaviyo. If all is set up correctly, you’ll see an “active” confirmation like my example shown in this screenshot. 

     

    Hope this helps!

     

    Gabrielle

     

    3 replies

    ebusiness pros
    Partner - Platinum
    2025 Champion
    April 8, 2024

    Hi @fabmol!

     

    Welcome to the community!  If you go to the Settings section of your Klaviyo account, under Email you’ll find a section for Domains.

     

    That’s where you verify your sending domain in Klaviyo. If all is set up correctly, you’ll see an “active” confirmation like my example shown in this screenshot. 

     

    Hope this helps!

     

    Gabrielle

     

    Klaviyo Champion + ATX Klaviyo Meetup host | Client Strategy Director at ebusiness pros - a lifecycle marketing agency based in Austin
    fabmolAuthor
    Contributor II
    April 8, 2024

    Thanks. Just checked and its active so all good. 

    November 5, 2024

    Good Day

    i have tried to setup the brand domain, it has failed, i followed the instruction to update and integrate shopify, which is now active. but the domain does not auto load when i select shopify as per the domain help video.