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Contributor I
April 18, 2025
Solved

Conditional split for a flow for in-store pickup

  • April 18, 2025
  • 3 replies
  • 172 views

We have our online presence and a retail store. We allow our customers to do in-store pickup when ordering online. I’m adjusting our post-purchase flow and want to do a conditional split on if they’ve purchased for shipping or for in-store pickup, but am having a hard time figuring out the details of the conditional split. Is this possible?

Best answer by rqcha

Hi @jbazer! Thanks for posting. Assuming you are using Shopify, in your post-purchase flow you can do a conditional split based on ShippingRate that will indicate the shipping method that the customer chose. For my company, our in-store pickup ShippingRate is called HV Workshop 240 so I added a filter where ShippingRate equals HV Workshop 240 1 time since starting the flow. 

Let me know if that helps!

3 replies

Contributor III
April 18, 2025

Might be done by adding in dimension and dimension value 

rqcha
Expert Problem Solver I
rqchaAnswer
2025 Champion
April 18, 2025

Hi @jbazer! Thanks for posting. Assuming you are using Shopify, in your post-purchase flow you can do a conditional split based on ShippingRate that will indicate the shipping method that the customer chose. For my company, our in-store pickup ShippingRate is called HV Workshop 240 so I added a filter where ShippingRate equals HV Workshop 240 1 time since starting the flow. 

Let me know if that helps!

Raquel Caticha 🌱 Marketing elf with design opinions at Hazel Village 🌰
jbazerAuthor
Contributor I
April 21, 2025

Thank you! That worked!