We have our online presence and a retail store. We allow our customers to do in-store pickup when ordering online. I’m adjusting our post-purchase flow and want to do a conditional split on if they’ve purchased for shipping or for in-store pickup, but am having a hard time figuring out the details of the conditional split. Is this possible?
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Might be done by adding in dimension and dimension value
Hi @jbazer! Thanks for posting. Assuming you are using Shopify, in your post-purchase flow you can do a conditional split based on ShippingRate that will indicate the shipping method that the customer chose. For my company, our in-store pickup ShippingRate is called HV Workshop 240 so I added a filter where ShippingRate equals HV Workshop 240 1 time since starting the flow.

Let me know if that helps!
Thank you! That worked!
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