Creating a pre order email (Not on a website)

Hello ​@Deja Zohs,

Yes, you can automate follow-ups for pre-order campaign emails in Klaviyo by creating a flow based on engagement.

These are steps you can follow to set it up:

1. Create a Segment:

   • Segment users who received the pre-order campaign email.

2. Set Up a Flow:

   • Trigger: Email received from a pre-order campaign.
   • Filter: Only applies to pre-order emails (use “Campaign Name contains ‘Pre-Order”).

3. Add Conditional Split:

   • If Clicked: Send pickup details email.
   • If Not Clicked: Wait 2-3 days, then send a reminder email.

4. Ensure It’s Only for Pre-Orders:

   • Use campaign name filters to avoid affecting other emails.
   • Consider using Klaviyo Forms instead of manual email responses for tracking.

This ensures non-clickers get a follow-up while clickers receive the next steps automatically.

 Let me know if you need help setting it up.

Best Regards,

hey thanks for responding, the promplem see with using forms is that some owners have multiple stores and are ordering for multiple stores so its harder, is there a way to do this with forms for them to be able to order for multiple stores just using the one form?

And yes if you could Gove a little bit more detail with the helping of the setup that would be amazing

Yes. You can absolutely create a Klaviyo form that allows store owners to order for multiple stores in a single submission.

Though, Klaviyo’s native forms don’t support multi-row submissions out of the box, but here’s how you can work around that:

Option 1: Klaviyo Form (Best for 3-5 Stores)

1. Create an Embedded Form in Klaviyo.
2. Add fields for:
   • Store Owner Name, Email, Phone
   • Store 1 Name + Order Details
   • Store 2 Name + Order Details (optional)
   • Store 3 Name + Order Details (optional)
3. Enable Conditional Fields to show extra store fields if needed.
4. Trigger an Automated Email confirming their order.

Option 2: Google Form + Klaviyo (Best for Many Stores)

1. Create a Google Form with:
   • Store Owner Info
   • Store Name + Order Details (Repeatable fields)
2. Use Zapier to Send Data to Klaviyo
3. Trigger an Email Confirmation + Internal Notification

Best Choice?

• For 3-5 stores → Use a Klaviyo form.
• For 10+ stores → Use Google Forms + Klaviyo.

Hope you understand this?

ok I will definitely look into that, can you confirm how to create the form and then how to create the flow using the form?