Hi! I’m creating a high roller segment. I’m following the instructions here but I don’t seem to have the revenue option when I’m creating my definition. Has this been changed to something else?
When someone has or has not done
Revenue (NOT ABLE TO FIND)
is greater than….
https://help.klaviyo.com/hc/en-us/articles/360000407272-Create-Customer-Engagement-Tiers
Best answer by Manny Singh
Ahh, yup, that’s it!
It’s great you’re thinking about this early to get it set up.
However, it’ll show up once you get some sales coming through.
I wouldn’t worry about it too much to start, that type of segmentation will be more important I’d say after the 1 year mark (or depending on the repeat customer rate within 1 year).
Good luck with the new site!
+45What kind of integration it is? I’m pretty sure for Shopify, WooCommerce and BigCommerce this metric is there but it might not be for other type of integrations..
+38Hey
Also, first, double check the integration is set up correctly: https://help.klaviyo.com/hc/en-us/articles/4403927899291-Troubleshooting-your-Shopify-integration
+38Hmm, not sure what’s happening there. You don’t seem to have any of the ones that are related to the value of an order.
Do you have sales on this Shopify account or is it a new account?
+38Ahh, yup, that’s it!
It’s great you’re thinking about this early to get it set up.
However, it’ll show up once you get some sales coming through.
I wouldn’t worry about it too much to start, that type of segmentation will be more important I’d say after the 1 year mark (or depending on the repeat customer rate within 1 year).
Good luck with the new site!
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