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Creating high roller segment

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Hi! I’m creating a high roller segment. I’m following the instructions here but I don’t seem to have the revenue option when I’m creating my definition. Has this been changed to something else?

When someone has or has not done

Revenue (NOT ABLE TO FIND)

is greater than….

https://help.klaviyo.com/hc/en-us/articles/360000407272-Create-Customer-Engagement-Tiers

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Mailbox MannyAnswer

Partner - Silver

Ahh, yup, that’s it!

It’s great you’re thinking about this early to get it set up.

However, it’ll show up once you get some sales coming through.

I wouldn’t worry about it too much to start, that type of segmentation will be more important I’d say after the 1 year mark (or depending on the repeat customer rate within 1 year).

Good luck with the new site!

Subscribe. Segment. Send. Repeat.

Bobi N.

Champion & Partner

@itdebJ

What kind of integration it is? I’m pretty sure for Shopify, WooCommerce and BigCommerce this metric is there but it might not be for other type of integrations..

Head Email Marketing Technician at Flowium

I

itdebJAuthor

Thanks for the response. It’s Shopify integration!

Mailbox Manny

Partner - Silver

Hey @itdebJ, please send a screenshot of what you’re seeing in the options for Shopify metrics.

Also, first, double check the integration is set up correctly: https://help.klaviyo.com/hc/en-us/articles/4403927899291-Troubleshooting-your-Shopify-integration

Subscribe. Segment. Send. Repeat.

I

itdebJAuthor

Thanks Manny Singh

Mailbox Manny

Partner - Silver

Hmm, not sure what’s happening there. You don’t seem to have any of the ones that are related to the value of an order.

Do you have sales on this Shopify account or is it a new account?

Subscribe. Segment. Send. Repeat.

I

itdebJAuthor

@Mailbox Manny It’s a new account, I just wanted to pre-populate while I was waiting for the full set up. Will it show up when the site goes live? Thanks for your help :)

Mailbox MannyAnswer

Partner - Silver

Ahh, yup, that’s it!

It’s great you’re thinking about this early to get it set up.

However, it’ll show up once you get some sales coming through.

I wouldn’t worry about it too much to start, that type of segmentation will be more important I’d say after the 1 year mark (or depending on the repeat customer rate within 1 year).

Good luck with the new site!

Subscribe. Segment. Send. Repeat.

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