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Problem Solver I
December 20, 2023
Solved

Custom product feed related to profile property

Hi,

I save custom properties to profile, for example printer model. I would like create a flow that would show cartridges related to this printer model to profile every 3 months. (from feed)

How can this be done? Should I periodically update profile with product-ids (because products are often  changing, new models...) Or can it be done with webhook - klaviyo asks webshop which product ids are related to printer model (saved in profile)?

 

Thank you

    This topic has been closed for replies.
    Brian Turcotte
    Klaviyo Alum
    December 20, 2023

    Hi @ddowie!
     

    Since Klaviyo webhooks are uni-directional, the first option is likely going to be more appropriate for this use case - you can use the Update Profile API endpoint in combination with a flow to update the profile, and then send a message based on that profile property.

     

    If you’re looking for a more customized system, you’re always welcome to reach out to one of our wonderful Official Partners for extra development help!

    Best,

    Brian

    1 reply

    Brian Turcotte
    Klaviyo Alum
    December 20, 2023

    Hi @ddowie!
     

    Since Klaviyo webhooks are uni-directional, the first option is likely going to be more appropriate for this use case - you can use the Update Profile API endpoint in combination with a flow to update the profile, and then send a message based on that profile property.

     

    If you’re looking for a more customized system, you’re always welcome to reach out to one of our wonderful Official Partners for extra development help!

    Best,

    Brian