Deliverability Issues

Forum|Forum|2 years ago
April 30, 2024
1 reply
113 views

Has anyone noticed deliverability going down? It almost appears as thought the auto settings from klaviyo aren’t correct (dkim, etc). I have now moved two different people from other platforms (mailchimp and shopify) where both times their open rates were MUCH higher on those platforms. I have a good deliverability score, keep my lists clean, but cannot match what I was seeing on their old accounts. Anyone have a similar issue?

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Best answer by Spark Bridge Digital LLC

I typically find it to be the opposite when migrating contacts over! Did you do a warm-up process for their account? I know Klaviyo advises that you don’t have to with the dedicated domain but I’m ultra-paranoid with deliverability for clients and find it works well to soft-launch them into sending from Klaviyo.

Spark Bridge Digital LLCAnswer

2025 Champion

I typically find it to be the opposite when migrating contacts over! Did you do a warm-up process for their account? I know Klaviyo advises that you don’t have to with the dedicated domain but I’m ultra-paranoid with deliverability for clients and find it works well to soft-launch them into sending from Klaviyo.

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