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Contributor I
October 19, 2023
Solved

DKIM Shared Domain

  • October 19, 2023
  • 2 replies
  • 273 views

Will adding DKIM to Google Workspace affect the deliverability of Klaviyo emails sent form the shared domain?

If so, is it worth changing to a dedicated sending domain in Klaviyo to ensure deliverability for both types of emails? 

    This topic has been closed for replies.
    Best answer by inboxingmaestro

    Great question Ludvig!

    To your first question, it depends on 2 factors - 1) Reputation health of your shared domain 2) Kind of content you’re sending from that domain.

    What are you sending from that shared domain currently? 

    However, multiple DKIM signatures on a sending domain is allowed as per DMARC standards, provided domains in the header are aligned.

    I’d suggest having a separate sending domain exclusively for Klaviyo would be a better choice and it makes the setup cleaner and easy to manage.

    Let me know if that helps or you’ve any further questions.

    Regards

    Mohsin

     

    2 replies

    inboxingmaestro
    Partner
    Partner
    October 19, 2023

    Great question Ludvig!

    To your first question, it depends on 2 factors - 1) Reputation health of your shared domain 2) Kind of content you’re sending from that domain.

    What are you sending from that shared domain currently? 

    However, multiple DKIM signatures on a sending domain is allowed as per DMARC standards, provided domains in the header are aligned.

    I’d suggest having a separate sending domain exclusively for Klaviyo would be a better choice and it makes the setup cleaner and easy to manage.

    Let me know if that helps or you’ve any further questions.

    Regards

    Mohsin

     

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    Contributor I
    October 23, 2023

    Great question Ludvig!

    To your first question, it depends on 2 factors - 1) Reputation health of your shared domain 2) Kind of content you’re sending from that domain.

    What are you sending from that shared domain currently? 

    However, multiple DKIM signatures on a sending domain is allowed as per DMARC standards, provided domains in the header are aligned.

    I’d suggest having a separate sending domain exclusively for Klaviyo would be a better choice and it makes the setup cleaner and easy to manage.

    Let me know if that helps or you’ve any further questions.

    Regards

    Mohsin

     

    Thank you Mohsin!

    We send marketing emails to our subscriber list through the shared domain on Klaviyo. And our regular business communication through Google workspace/g-suit. 

    So I want to increase the deliverability of our regular emails by adding DKIM, but I’m worried that will affect the Klaviyo emails negatively because the sender domain doesn’t match the From domain. 

    Do I understand you correctly that this is a legitimate concern, and the best options are:

    1. Use the shared Klaviyo domain but with a different From domain than our regular emails.
    2. Set up our domain as a dedicated domain in Klaviyo so the sender and from domains match. 

    Best regards,

    Ludvig