+4I have a time delay split test running on a campaign. The first 50% has been sent however I have put the incorrect time for the second 50%.
I’ve tried to create a segment to include customers that haven’t received an email with that particular subject line however that it doesn’t allow me to send to customers in further segments, only in lists. This particular email was only sent to different segments. Is there a way to do this?
Best answer by stephen.trumble
Hey
Can you share a little more about the timing aspect? What time is is currently scheduled at vs what time you planned for it to be sent? Often times customers schedule in their own time zone but the test shows the same time in Eastern Standard Time. Unfortunately, if it is the wrong schedule time, What you can do is cancel that Campaign & clone it to change it to the correct time.
Hope this helps.
+60Hey
Can you share a little more about the timing aspect? What time is is currently scheduled at vs what time you planned for it to be sent? Often times customers schedule in their own time zone but the test shows the same time in Eastern Standard Time. Unfortunately, if it is the wrong schedule time, What you can do is cancel that Campaign & clone it to change it to the correct time.
Hope this helps.
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