email confirmation

1 reply
151 views

Wondering why I am not receiving email confirmation after submitting email on a sign up page on my website. I have turned off double opt in.

Any advice

thanks

List growth & forms

This topic has been closed for replies.

Brian TurcotteAnswer

Klaviyo Alum

Hi @raylinuk and welcome to the Community!

The purpose of the Double Opt-in feature is to send a confirmation email upon sign-up, so if I understand the issue correctly and you’ve turned it off, subscribers will no longer receive confirmation emails. You can turn this feature back on via your List Settings tab.

Here’s another Community thread discussing the same topic:

Alternatively, if you were looking to receive a notification every time someone else fills out your form, I’d recommend the following Community posts on the topic:

I hope this helps, and thanks for using the Community!

-Brian