Solved
Email field in signup form will not accept any addresses
The email field in my popup signup form will not accept any input. No matter what email address I enter, I get “This field is required.”
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Hi
I went to your site and I think I found the issue.
The big block of text below your signup form is actually a check box people need to tick. Somehow it's moved behind the image on the left.
Most of the times this is caused by CSS on your site overruling the Klaviyo popup styling.
Maybe test with the image to the right or on top or without an image?
or if all else fails - just create a new popup and test it - something must have gotten mixed up.
I've not seen this behavior before.
Omar Lovert // Polaris Growth // Klaviyo Master Platinum Partner
We help with e-commerce growth through CRO, Klaviyo and CVO
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