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Contributor I
February 20, 2022
Solved

Email marketing for cannabis in Canada

  • February 20, 2022
  • 3 replies
  • 1150 views

does Klaviyo support email marketing for cannabis retailers in Canada? as it is federally legal there? and what about SMS?

    This topic has been closed for replies.
    Best answer by David To

    Hey @mazerd,

    Just for some additional clarification on top of what @Global_sale1 had mentioned, although you can send emails related to cannabis products in Canada, the same is not true for SMS. As @wei.he had mentioned in our recent AMA: Don't Be Left on Read:

    Are there any industries that can’t use SMS?( I.e. CBD and SHAFT)”

    Wei:  Yes! It’s important to note that different regions have different regulations, however, cannabis is an industry that is restricted internationally. Engaging in fraud, phishing or sending of sensitive data will result in account suspension and is strictly prohibited. Anything of a pornographic nature is also heavily restricted as well. 

     

    This is also mentioned in our Age-Gating Content for SMS in the US and Canada Help Center article:

    CBD/Cannabis and/or related vaping and paraphernalia - Prohibited globally including the US and CA

     

    I hope this helps!

    David

    3 replies

    Contributor IV
    February 21, 2022

    Yes, you can go ahead and make a campaign to your subscriber 

    David To
    Klaviyo Employee
    David ToAnswer
    Klaviyo Employee
    February 24, 2022

    Hey @mazerd,

    Just for some additional clarification on top of what @Global_sale1 had mentioned, although you can send emails related to cannabis products in Canada, the same is not true for SMS. As @wei.he had mentioned in our recent AMA: Don't Be Left on Read:

    Are there any industries that can’t use SMS?( I.e. CBD and SHAFT)”

    Wei:  Yes! It’s important to note that different regions have different regulations, however, cannabis is an industry that is restricted internationally. Engaging in fraud, phishing or sending of sensitive data will result in account suspension and is strictly prohibited. Anything of a pornographic nature is also heavily restricted as well. 

     

    This is also mentioned in our Age-Gating Content for SMS in the US and Canada Help Center article:

    CBD/Cannabis and/or related vaping and paraphernalia - Prohibited globally including the US and CA

     

    I hope this helps!

    David

    Contributor IV
    February 25, 2022

    Thanks for the info