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Contributor I
May 10, 2024
Solved

Emails not sent although flow is live

  • May 10, 2024
  • 1 reply
  • 66 views

I recently changed the status of a review flow to live. In the trigger preview, I can see that all correct profiles are marked “pass”.. i.e. they shall enter the flow. In the performance view of the first Email after the trigger, it shows zero reciepents.. Can anyone shed some light into darkness and enlighten me, what could I be missing here?

Thanks a lot

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Best answer by stephen.trumble

Hey @Mostafa Mohamed 

Welcome to the Community!

Can you share a screenshot of how you have the flow trigger and filters setup? 

1 reply

stephen.trumble
Klaviyo Alum
May 13, 2024

Hey @Mostafa Mohamed 

Welcome to the Community!

Can you share a screenshot of how you have the flow trigger and filters setup? 

-Stephen