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Problem Solver I
Oct 29, 2024 2:22 PM UTC
Solved

ERROR on Klaviyo: I cannot publish consent pages - any ideas how to resolve this problem?

Hello Dear Community of Klaviyo,

may I kindly ask you if some of you came across a similar problem that I have and recently couldn’t publish consent pages? I have been trying to publish it since yesterday, but the same pop-up appears on the screen (please see the attached print-screen).

Perhaps you have some ideas how to resolve this problem? I would very much appreciate any help from you. Thank you.

Best regards,

Anna

 

This topic has been closed for replies.
Problem Solver I
Nov 9, 2024 9:53 AM UTC

Hi STCB,

in my case the problem was in including in the text of the post an active link (such as ‘active’ email address or the address of a website for ex. www.something-something.com). By ‘active link’ I mean a link that can be clicked on to take you to another page or website. When I excluded active links from the text of the post everything got back to normal and I could publish the page.

I hope it will help you to solve the problem. :-)

Cheers,

Anna

6 replies

Problem Solver I
Oct 30, 2024 12:21 PM UTC

The problem has been solved. :-)

Contributor I
Nov 8, 2024 4:37 PM UTC

What was the problem?  I have the same issue.  Thanks!

ANNA-BELLAAuthorAnswer
Problem Solver I
Nov 9, 2024 9:53 AM UTC

Hi STCB,

in my case the problem was in including in the text of the post an active link (such as ‘active’ email address or the address of a website for ex. www.something-something.com). By ‘active link’ I mean a link that can be clicked on to take you to another page or website. When I excluded active links from the text of the post everything got back to normal and I could publish the page.

I hope it will help you to solve the problem. :-)

Cheers,

Anna

Contributor I
Nov 11, 2024 2:58 PM UTC

Hi STCB,

in my case the problem was in including in the text of the post an active link (such as ‘active’ email address or the address of a website for ex. www.something-something.com). By ‘active link’ I mean a link that can be clicked on to take you to another page or website. When I excluded active links from the text of the post everything got back to normal and I could publish the page.

I hope it will help you to solve the problem. :-)

Cheers,

Anna

Hi Anna!

 

Thank you so much!  I had the same active link to a support email address.  Once I removed it, I was able to save it.  

I appreciate your help and fast response.

Kind Regards,

STCB

Problem Solver I
Nov 12, 2024 9:09 AM UTC

Your welcome STBC. Good luck to you with you entrepreneurship journey!

Kind regards,

Anna

Dec 10, 2024 8:42 PM UTC

Im only getting text and not sure if it is active link and still not working