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Error send marketing email

  • February 7, 2024
  • 2 replies
  • 81 views

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i get error for send marketing email 

getting this error 

Flow action received with invalid properties. Customer email does not exist for customer id=7803504361804: {"status":400,"response_body":"{\"message\":\"Flow action received with invalid properties. Customer email does not exist for customer id=7803504361804\"}","verb":"POST","url":"https://email.sfe.shopifyinternal.com/flow/action","request_body":"{\"shop_id\":78734393676,\"shopify_domain\":\"0733ee-3.myshopify.com\",\"properties\":{\"abandonment_id\":\"gid:\\/\\/shopify\\/Abandonment\\/1712097558860\",\"customer_id\":\"gid:\\/\\/shopify\\/Customer\\/7803504361804\",\"marketing_activity_id\":\"gid:\\/\\/shopify\\/MarketingActivity\\/167948910924\"},\"action_run_id\":\"4ae19fa10290224aef86afd64b45fdfc684aefc7\",\"action_definition_id\":\"Send Marketing Email\",\"step_reference\":\"29154ae6edfd20654bdf7106848d72ff45e7f4ebe6922ca027c0ae037242b2b9\"}"}

2 replies

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  • Partner
  • 253 replies
  • February 7, 2024

Hello @Nikoscapone Assuming you have just setup Klaviyo and Shopify.

Try selected the highlight box in the Shopify Integration:

 


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  • Author
  • Contributor I
  • 1 reply
  • February 7, 2024

already done that :/