+3Hi,
I’m trying to export my Klaviyo designed emails into Shopify. I have saved as templates in Klaviyo and am exporting the HTML over. However when I try and save and view in Shopify I receive an error message as shown below:
Please could someone tell me if this is and issue with Klaviyo or something I need to seek help with on Shopify?
Thanks
Best answer by stephen.trumble
Hey
Thank you so much for coming to the Klaviyo Community for help with your email template.
Because this is a server error with shopify you will need to reach out to Shopify Support.
+60Hey
Thank you so much for coming to the Klaviyo Community for help with your email template.
Because this is a server error with shopify you will need to reach out to Shopify Support.
+2+1I am having the same issue, Shopify said its Klavyo’s problem to fix? has anyone figured out how to fix this problem?
+2I am going through the same issue. Contacted support and both Shopify and Klaviyo are playing the blame game on each other. It’s frustrating.
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