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Contributor II
August 14, 2024
Solved

exit intent discount on cart

  • August 14, 2024
  • 8 replies
  • 221 views

Hello community. I would like to create an exit intent popup with a countdown. This should count down for 15 minutes. This is not a problem at first. In the 15 minutes the customer should get X% discount on the shopping cart. After the 15 minutes, the discount should expire. How can I implement this? 
 

thanks

thomas

Best answer by DavidV

Thanks for jumping in here @ArpitBanjara - completely agree with all of those pieces!

One small piece to add for @Thomas0807 - you can also add the coupon code directly to the signup form in a step - this way the customer doesn’t have to switch across to their email application. Instructions on how that works are here

Thanks
David

8 replies

DavidV
Partner - Platinum
2025 Champion
August 14, 2024

Hi @Thomas0807,

Welcome to the Klaviyo community and thank you for your question!

For something like this where you are looking to use gamification in popups, I would probably look to build these out using a dedicated tool like Justuno.

They have built in timers and you can use the popups across the site based on different criteria including exit intent.

I hope that helps!

Thanks
David 

Zyber is New Zealand's leading Shopify Premier & Klaviyo Master Platinum Partner passionate about helping merchants succeed. www.zyber.co.nz & www.unlocked.co.nz
Contributor II
August 15, 2024

Is it not possible with klaviyo?
 

Thomas

ArpitBanjara
Principal User II
Principal User II
August 15, 2024

Hey @Thomas0807 

No its not possible to create countdown timer natively in klaviyo, you will have to use apps like Just uno, Privy, optinmonster like @DavidV said,

plus you wont be able to create a coupon code with 15 min deadline, the minimum is 1 hour coupon code expiry time. also not possible for you to do 0.5 hours as well (or anything in decimal)

I hope this helps

Cheers

Arpit

Arpit Banjara - Lead Email Marketing Specialist at Flowium
Contributor II
August 15, 2024

Ok. Minimum for a coupon is one hour. How implemented this in my exit intent popup? As a code, that the costumer have to use? I was hoping it would work automatically, that the customer would click on the shopping cart in the popup and the discount would then be deducted automatically.
 

thomas

ArpitBanjara
Principal User II
Principal User II
August 15, 2024

Hey @Thomas0807 

  • In your klaviyo form, create and set a list in which all the new subscribers who submit the form will go into
  • This list will now trigger the flow and the first email will have the coupon code.
  • You can set the links in this email so that when they are redirected to your website, the coupon code directly applies to the cart during checkout. please read this article on how to do this - How to add link that applies a coupon code to a Shopify cart

I hope this helps

Cheers

Arpit

Arpit Banjara - Lead Email Marketing Specialist at Flowium
DavidV
Partner - Platinum
DavidVAnswer
2025 Champion
August 15, 2024

Thanks for jumping in here @ArpitBanjara - completely agree with all of those pieces!

One small piece to add for @Thomas0807 - you can also add the coupon code directly to the signup form in a step - this way the customer doesn’t have to switch across to their email application. Instructions on how that works are here

Thanks
David

Zyber is New Zealand's leading Shopify Premier & Klaviyo Master Platinum Partner passionate about helping merchants succeed. www.zyber.co.nz & www.unlocked.co.nz
Contributor II
August 16, 2024

  hi @ArpitBanjara  and @DavidV 

I have created the coupon with a time limit, unfortunately I cannot create any codes. The link add codes is missing. Only appears if the code should never expire. I think that's why the link to the cart doesn't work. I tried it without codes and the link goes to 400. 

The link is https://website.de/?discount=exitintend

I have created a button and added the link.
 

Thomas

Taras from Claspo
Contributor IV
Contributor IV
July 28, 2025

A 15-minute exit-intent timer can definitely boost urgency, but I’d suggest A/B testing the duration and messaging. Sometimes a clear explanation of why the offer is time-limited helps customers feel it’s worth acting fast.

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