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Send That Email
Contributor II
Contributor II
November 29, 2023

Feature Request: adding rules to filter MPP opens

  • November 29, 2023
  • 1 reply
  • 198 views

While creating segments, I want to identify those who REALLY opened emails where Apple MPP as “true”

Since many machine opens occur shortly after an email/SMS send, wouldn’t it seem like a good way of identifying real opens would be using something like the following rule?

Opened Email is at least 2 over all time, where any Message is the same, where Apple Privacy Open equals true

 

Unless there is already a way around this, I think many Klaviyo users can benefit from this.😊

Currently, Klaviyo’s How to identify iOS15 Mail Privacy Protection opens doesn’t address this issue.

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    1 reply

    Brian Turcotte
    Klaviyo Alum
    November 30, 2023

    Hi @Send That Email!

    I’ll definitely forward this to our Product team on your behalf!

    Best,

    Brian