Flow Creation Error - Any suggestions? I've tried different browsers, incognito, and clearing cache

Forum|Forum|2 years ago
September 29, 2023
4 replies
132 views

Flows

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Best answer by stephen.trumble

Hey @MightyMoose

I’m so sorry you were having a problem creating your flow. There was a temporary system issue that was likely the problem you were expering but has since been resolved. Are still seeing this error?

Also thanks @Kylie W for jumping in to help!

Kylie W

Champion & Partner

Hi @MightyMoose

Thank you for your question in the Klaviyo Community.

Hmmm seems you have tried all the first steps in trouble shooting this.

Is this when attempting to create a new Flow from scratch?
If this problem persists, I would recommend contacting Support. Are you on a paid plan? If so you should be able to contact them via your account once logged in.

Berridge Strategy Group, Your eCommerce Partner - eCommerce results, without the Complexity | Klaviyo Partner & 2024 Klaviyo Community Champion | www.berridgestrategy.com

M

MightyMooseAuthor

Contributor I

No, I’m still on a free plan. And yes, this is creating a flow from scratch.

Kylie W

Champion & Partner

Sorry this is being a bit painful for you. But if you created another new flow from scratch, do you get the same error?

ie; this would isolate it to ever new flow you create or this one specifically.

Berridge Strategy Group, Your eCommerce Partner - eCommerce results, without the Complexity | Klaviyo Partner & 2024 Klaviyo Community Champion | www.berridgestrategy.com

stephen.trumbleAnswer

Klaviyo Alum

Hey @MightyMoose

I’m so sorry you were having a problem creating your flow. There was a temporary system issue that was likely the problem you were expering but has since been resolved. Are still seeing this error?

Also thanks @Kylie W for jumping in to help!

-Stephen

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