Flow emails triggered by date for property management

Forum|Forum|3 years ago
March 22, 2023
11 replies
448 views

I’m trying to create emails flows for a property management firm. They have customers booking a property, they want a flow that sends an email to a user 2 weeks before their arrival date and 1 day prior to their departure date.

I have created a new list that includes custom properties - Arrival Date (format 23/04/2023) and Departure Date (format 30/04/2023).

I also want to include the two properties in the email content.

I’ve created simple flows for other clients, but I’m a bit lost knowing where to start with this.

Please help

This topic has been closed for replies.

Best answer by stephen.trumble

Hey @simonwr1976

I see that our support team member Marta has figured out the problem. Just for clarification for other community members, when you originally mapped the data into Klaviyo you set up the property as a Text instead of a Date. Once this property is added to a profile the only way to update it, is to purge the data from the profiles where it exist and re-upload the CSV with the correct property type or create a net new property with the correct property type.

Marta will be able to help you purge the data and guide you through the rest of the process! Thanks again for your patience and being a part of the community!

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simonwr1976Author

Contributor II

thanks

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