Klaviyo should really update this poor user experience loop with this misleading verbiage. On this page you clearly express that the user s current package includes support, however it clearly doesn't.
Solved
[FOUND] Bad User Experience Verbiage and Display.
Best answer by Byrne C
Hey
Thanks for finding this. You’re right - the verbiage is confusing and I see how it can lead somebody to have misconceptions about free accounts’ access to support. I alerted our team about this, and we’re going to work on it!
Thanks again.
-Byrne
+14Hey
Thanks for finding this. You’re right - the verbiage is confusing and I see how it can lead somebody to have misconceptions about free accounts’ access to support. I alerted our team about this, and we’re going to work on it!
Thanks again.
-Byrne
1 person likes this
Reply
Rich Text Editor, editor1
Editor toolbars
Press ALT 0 for help
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.