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Getting error on API but able to create and subscribe the profile

  • November 21, 2023
  • 2 replies
  • 502 views

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Hi,

 

Please see this error: I got an error response but the create and subscribe profiles push thru Klaviyo.

 

{"errors":[{"id":"a70c6848-a840-4080-b1c3-f8f3c3af8cb2","status":400,"code":"parse_error","title":"Malformed request.","detail":"JSON parse error - unable to parse body","source":{"pointer":"/data/"}}]}

 

Edmar

Best answer by Brian Turcotte

Hi @Edmar Cruz!

Can you please provide the exact API call you used (with any sensitive information redacted)? This will help myself and other Community members understand the issue better.

 

Best,

Brian

2 replies

Brian Turcotte
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  • Klaviyo Alum
  • 1393 replies
  • Answer
  • November 22, 2023

Hi @Edmar Cruz!

Can you please provide the exact API call you used (with any sensitive information redacted)? This will help myself and other Community members understand the issue better.

 

Best,

Brian


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  • Contributor I
  • 2 replies
  • January 7, 2024

I had similar issues just today. Resolved by removing whitespace, strangely enough.